Avis (8 735)
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Absolute Garbage! Just look at the last week of 1 star reviews along with the last 30 pages that are 99% 1 star complaints, same reported issues going back almost a year with absolutely no resolve! Shopify is fully aware of (their) Google App's syncing issues, as they stated on the phone in one of my 4 phone calls to them in the past week alone. This is happening to thousands of businesses whose products don't have GTIN's, MPN's and/or are Custom/Made to Order. Shopify Support sent me a screenshot of my editing feed, telling me to mark the items "TRUE" for 'Custom product' which was literally already done in the screenshot they sent! If Shopify cannot provide proper syncing with Google, then what good is it? Google is 'the end all be all' for shop visibility, SEO, and sales...the only "Sales Channel" that really matters. If I can't get immediate assistance with resolve, I'm leaving the platform, as I'm sure will thousands of others experiencing these same issues. SHOPIFY, FIX YOUR DEVELOPMENT PROBLEMS OR FAILURE IS IMMINENT.
Hi there,
I'm William from Shopify support and I want to assist you with the problems that you're reporting here. The GTIN settings are probably one of the most crucial parts of selling online as this adds discoverability to your products but as each case is unique I'll reach out to you privately to discuss your store. Thanks for the feedback around the app and please look out for my email.
William | Marketplaces Support Specialist
Shopify
its good to use google shopping & services on shopify platfrom. Its working perfectly on my store...
I used this app because it was easy to use no confusion and I will definitely tell my friends and family about this app
A real nightmare... Maybe usefull for small store with very few and common items AND at the launching time of the website.
I have 1000+ items with troubles in my shop... So it's totally useless.
For example :
1001 products didn’t publish to Google Shopping
View each product to learn how to resolve any errors.
Id product identifier issue: your product identifiers aren’t accurate..
Thanks for sharing this feedback with us. Based on the error you mentioned, it sounds like some of your products may be missing the required information (http://bit.ly/35H2pGQ) needed for products to be properly added to the Google Shopping channel.
I'm going to follow up with you via email to make sure each of your products has these details added, and provide more assistance with getting this app set up. Looking forward to speaking with you soon! - Rae, Shopify Support
As a new online business owner Google has made it simplistic for me to understand how to run ads. I'm grateful for being able to have Google tools at my fingertips.
I used this app to sale online, I love it. If you have a business you have to have this tool. 10 stars
I have read dozens of complaints about this app. And it is a shame that the issue wrt the interface with the Content API from Google is yet not resolved. There is quite some documentation on the Content API from Google and seems to me that this issue could have been addressed a while ago. Though not sure why it still is not. As a result all my products are rejected on Google Merchant Center!
Hi there,
Brett here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need and that your feedback is heard - I'll be in touch with you via email shortly to discuss this further.
Brett | Shopify
This was the best experience I have had setting up google shopping ads. I was messing around with actual google shopping and i was lost!
I believe this was a very easy setup. I’m still learning how all this works but seems pretty simple to setup
The setup takes a while but I can see a lot of value once it's complete. I am excited to see how this works with my tracking on ads accounts!