Google & YouTube , 7 973 avis

Note globale
4,5
Nombre d’avis par note
  • 70 % des avis sont des avis à 5 étoiles
  • 12 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
Modifié le 26 août 2020

i used a formation to do it but i think it is still pretty easy to do it without formation , i hope i helped

lancor
Belgique
Environ un mois d’utilisation de l’application
20 octobre 2022

Google doesn't like what I'm doing I guess. I make and sell handmade leather watch accessories, so therefore no gain/mpn available. Faultcode written in solid IT knowledge language I guess, but I started using Shopify to not have to deal with that.. - You need to add a gtin or mpn.
- Google is reviewing your merchant center account. your product will be re- reviewed once your acco...
- Add shipping costs for your product.
- Add a valid gtin.

watchpouchgoods
Belgique
Plus d'un an d’utilisation de l’application
Google LLC a répondu 25 octobre 2022

Hi there,

Nate here from Shopify. Thanks for sharing your feedback in regards to your experience with the Google channel app. We want to make sure that you get the support you need regarding the issues you are facing here. I'll be sending an email out to open up the lines of communication.

- Nate | Shopify

21 décembre 2019

used for sales and helping to bring in target sales.
so easy to use and most people could use this app.works with shopiffy well not to be missed

Baby comforts
Royaume-Uni
Environ un mois d’utilisation de l’application
10 mai 2020

easy to set up and activate. waiting to see how useful it will be for the store. will provide more feedback once it is up and running

Remix Fitness
États-Unis
Environ un mois d’utilisation de l’application
14 juin 2020

I used this app to make marketing and sele, I don't know very well but I hope to get the best result in the future

Tienda Sandra
États-Unis
Plus d'un an d’utilisation de l’application
8 novembre 2019

Everything works quickly while working with Google services this is the best program! All controls are collected in one location

Titanic shop
États-Unis
Environ un mois d’utilisation de l’application
25 janvier 2022

I was working properly with my Merchant Center account since I change to this App and now my account is suspended. Added to this, there is no way of add the field information in bulk via a csv file, for example. Is anyone going to solve these problems?

Poly Juguetes
Espagne
Plus d'un an d’utilisation de l’application
Google LLC a répondu 26 janvier 2022

Hi there,

Chris here from Shopify. Thank you for taking the time to share your review of the Google Channel with us, your feedback is extremely valuable. We are sorry to hear that your account was suspended by Google. I'd be happy to work with you to help provide some next steps towards resolving this issue. I'll be following up with you in an email to open up the lines of communication.

Chris | Shopify

4 février 2020

Google Shopping works well once configured. Setup can be a little tedious as we are seeing at https://homeontheswan.com/

Home on the Swan
Australie
Presque 3 ans d’utilisation de l’application
Google LLC a répondu 5 février 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team!

Thank you so much for the feedback, it's really appreciated. I see that you found the set-up a little bit time consuming, so I wanted to follow up with you and make sure you have all of the necessary steps so that you are ready to market your products across Google's surfaces and don't waste anymore time on the set-up!

Be sure to look out for my e-mail with that information. I look forward to speaking with you!

Jonathan | Shopify Support Guru

Modifié le 1 février 2023

Update*
11 months later I tried again. Google couldn't fix tagging issues, couldn't fix feed issues. Couldn't get verified properly. It got to the point i was being advised to "just leave it" and continue setting up paid ads.
Considering these things affect cpc and many other factors it not smart for the people who built it to tell you to just leave it with errors and obviously not function correctly. Wasted so many phone calls. They couldn't keep appointments straight. They couldn't keep straight what website they were calling about and I guess they have to rebook for a new day if its not exactly the topic and website they are calling about. Oh and they won't rebook for you over the phone on the call. You have to then play email tag back and fourth for many more days before they set a time. But don't expect to get anything done when they call again! They spend the first 5 min trying to get off the phone and convince you to rebook because they thought it was for another domain or something else they are not able to figure out. I wasted so many phone calls and never got anything even started to be set up.

11 months later and still very bad and nothing set up.

older issue below...
Won't connect.. I get an error about billing when everything is perfect. I contact shopify they say its an issue with google. (even though its a shopify app) So I contact google, to my surprise they say it's an app that they didn't make so they can't make changes to it. They confirmed everything is set up correct on their end. So I then contact Shopify again, which isn't easy. They say it's google fault but they have no idea why or any idea what to do. Sigh! I Give up, I can tell there is no actual troubleshooting. It's just a computer illiterate person working at home trying to figure out if this goes to tier 2 or not. Shopify you're useless again!!! Oh and to make matters worse all my products are not approved for no reason just like everyone else. Wasted 2 hours and no fix.. time to uninstall

Carver Maker
Canada
Plus d'un an d’utilisation de l’application
Google LLC a répondu 22 septembre 2021

Hi there,

William from Shopify support here. I understand that the setup process provided you with an error and in troubleshooting that error it sounds like we missed the mark on the level of support you were expecting. I'd be happy to review this with you and I'll reach out to you via email shortly.

Cheers,

William | Shopify Support Specialist

20 octobre 2020

I am using Google for my 5 businesses since 20 years, this app very helpful but there are errors, some of my products not approved because of price not match etc :) they most correct this errors otherwise is worthless if your products not in Google. I am using Google ad everything I am good customer pf Google.

ARDEN SHOPPING
États-Unis
Presque 3 ans d’utilisation de l’application
Google LLC a répondu 22 octobre 2020

Hello,

Jordan here from Shopify Support. Thanks for taking the time to leave a review, it’s greatly appreciated. Having products disapproved by Google is disheartening, I understand how challenging this can be.

I can certainly help out with this! I will send you an email to open the lines of communication and we can take a closer look at your account and work together on resolving the product errors.

Jordan | Shopify