Avis (8 186)

Note globale
4,5
Nombre d’avis par note
  • 70 % des avis sont des avis à 5 étoiles
  • 12 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
26 mars 2021

Relatively easy to use. Yet to look forward to more features and learn how to maximize sales through this

Hexanea
Singapour
Presque 2 ans d’utilisation de l’application
7 décembre 2020

Very Excellent experience for google channel. I used the Ap to improve my reach of potential clients from my online store. So now I have a merchant center set up

WheelplusUSA
États-Unis
Environ 2 mois d’utilisation de l’application
25 janvier 2021

love this app. wish to have more detail setup instructions included. make it with simple step by step instructions, short videos would be nice,

One Stop Industrial Sales
Canada
Presque 2 ans d’utilisation de l’application
7 mai 2019

This app is a sure fire way to demolish your sales. They publish the highest shipping rate only so it looks like it costs $100 to ship a bottle of wine (priority first overnight rate) instead of $12. They also have so many errors such as UTM missing when my products have barcodes. My products are not showing up correctly or are rejected.

Wine Globe
États-Unis
Plus d'un an d’utilisation de l’application
Google LLC a répondu 16 mai 2019

Hi, there. Thank you for providing this feedback, we appreciate your time and value your experience. I'd like to work together with you to make sure that we get the Google Shopping app working for your business.

With regards to the shipping concern that you mentioned, if you are using the automatically synced shipping settings from Shopify then yes, the highest shipping rate will be displayed. The reason is that shipping rates cannot be misrepresented. If Google sees a higher shipping rate offered on your website than what is displayed on your Ad, your account can be suspended.

To clarify, you do have the option to either automatically sync your shipping settings from Shopify, or manually set these rates up in your Google Merchant Center.

Rather than displaying the highest price that is offered for shipping, you can manually set up your shipping rates in your Google Merchant Center by following these instructions: https://support.google.com/merchants/answer/6069284

I've also reached out to you via email so that we can work together to solve any other concerns you have and I can make sure that your feedback is shared with our app development team. I hope to hear back from you! -Emma, Shopify Support

12 mars 2021

This App helped me link my ecomm shop items and my ads account to google. It was seamless and fast. Steps were outlined clearly in the backend and worked perfectly!

FLUXX Collective
États-Unis
Environ 2 mois d’utilisation de l’application
28 janvier 2021

So far we haven't seen much traction with it. It wasn't intuitive to tell us to have it connect to our site so we uploaded everything manually on Google Business initially.

W/Compliments
États-Unis
Environ 3 ans d’utilisation de l’application
Google LLC a répondu 29 janvier 2021

Hey there,

Kevin here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.

Kevin | Shopify

11 avril 2023

Like others, over the span of a week, all of our products expired and we ended up with no active items on our Google Merchant account. We tried to solve the issue on our own, not really expecting to succeed, especially after seeing so many similar situations reported in these reviews. We are not sure if it will help anyone else, but we did discover that our primary feed had been deleted. We reconnected that and after 36 hours were very pleasantly surprised to see all of the item were active again.

Lesser Jewellers
Canada
Presque 2 ans d’utilisation de l’application
Modifié le 23 août 2020

Perdão pela info anterior, sócia não soube interpretar inglês.Foi sim todo muito fácil e consistente

TENDÊNCIA MODAS
Brésil
Presque 2 ans d’utilisation de l’application
2 décembre 2020

I used this app to connect my shopify store. it seems to be relatively simple to set up. as far as execution of the app and how my shop has fared, i can't say yet. will update at a later date.

Love & Malarkey Timeless Art
États-Unis
Presque 2 ans d’utilisation de l’application
2 juillet 2020

I really like this app, I find it easy to use and it’s easy to rectify anything. I wish I had known this long time ago when I wanted to start an online shopping

Noxzy Entertainments
Afrique du Sud
Environ 2 mois d’utilisation de l’application