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this is worst app, I could not change some items in google merchants, such as color, gender, age, and I have to change it one by one in google merchants, it more than thousands items
Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify
I used this app to help promote my business. It’s user friendly and helps market my products to a specific audience as I am not intended.
good
My account was suspended due to misrepresentation. Trying to fix it is fruitless Google won't explain the issue and Shopify hasn't a clue. Really frustrating for such a simple product and e-commerce site. In addition every reply from Shopify references useless help on fixing the issue. In my opinion Shopify should be more aware of why Google suspends merchant accounts as all the information provided to Google is provided by the Shopify Google app. Shopify should help it's paying users fix the issue instead of referring to useless help. By the way it is impossible to get in touch with Google to fix the issue and even after getting a case number from google I get radio silence. I am about to close my store as I don't even show up on any search in Google and can't even pay for adds because my merchant account is suspended.
Hi there!
Paola here with Shopify! Thank you for taking the time to leave us your feedback. I completely understand how frustrating the Misrepresentation suspension is. Google does not share with us further details on why they have flagged an account due to Misrepresentation, although I truly wish they did. From our end, we can only provide you guidance based on our own experience. But at the end of the day, it's totally up for Google if they will lift the suspension or not.
With that being said, I will be reaching out to you through email shortly to offer all the guidance and support we can from Shopify's perspective. We want to ensure that you have the right tools for your business to succeed.
I look forward to chatting with you!
Paola | Shopify Support
I am a big Fan of GOOGLE. Now a days every person use google for searching his/her requirements. In India, google is lacking for business support but still the available services are good. Keep it up and keep improving.
Thank you very much. Still trying it out and so far so good. After this step gets 100% completed....
I use Google a lot! Matter a fact, I use Google all through the day for everything and now that it's on my store... Oh yeah!
I just started using Google shopping for my business but I must say this "Google has the best customer service ever". I have tried all the platforms and I choose Google for my business. They're always ready to help
App davvero molto chiare e semplice da usare.. spero in un buon risultato adesso anche per principianti
Super easy to use and super helpful! i cant wait to see how much this improves my online store! Thank you