Avis (8 188)

Note globale
4,5
Nombre d’avis par note
  • 70 % des avis sont des avis à 5 étoiles
  • 12 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
Modifié le 17 novembre 2019

For an important app like this to help businesses be discovered on google this app needs urgent updating.

LeeFed
Royaume-Uni
Environ un an d’utilisation de l’application
Google LLC a répondu 6 novembre 2019

Thanks for taking the time to leave a review. I'd be happy to learn more about your thoughts in respect to what about the app requires urgent updating. Are there any particular challenges you've been experiencing with the app that we can assist with?

I've gone ahead and sent you an email to discuss your concerns further. I look forward to hearing from you soon! - Ryder, Shopify Support

20 août 2021

This app has no refresh the feed on the merchant center. just created a product when I config but there's no refresh mode to get changes in the products.

Tested Laptop Parts - Replacement Parts for Repairs
États-Unis
7 mois d’utilisation de l’application
Google LLC a répondu 20 août 2021

Hey there, Spencer here from Shopify. Thank you for taking the time to provide feedback on your experience. The Google Channel is designed to automatically update any product that gets changed, so there should be no need for you to instigate that. I'll be sending an email out to you shortly so that we can dig into this deeper for you. Spencer | Shopify

17 janvier 2020

i used it to set up google shopping for my shopify store. It was easy and not hard to complete. Love it!

Exquisite Boutique, LLC
États-Unis
16 jours d’utilisation de l’application
Modifié le 20 décembre 2019

I love this app it's been a great help I think everyone should give it a chance I don't know what I would do with out it it's the best

Dress for success
États-Unis
16 jours d’utilisation de l’application
16 juin 2020

It was very helpful. I was lost before but after finding this it took just few minutes for me get along and find my way

Zolana Shop
Portugal
16 jours d’utilisation de l’application
19 juin 2020

I love it, it drives customers to my store and keeps me on the frontend so customers can find me easily

Buckingham Queens
États-Unis
8 mois d’utilisation de l’application
18 avril 2020

is very good i liked thank you so very much ........................................................

mystorybig
Turquie
16 jours d’utilisation de l’application
21 novembre 2022

Same story, all of our products are rejected by Google with no explanation. We surmised it was due to their being no UPC or GTIN codes, which is true. But we were also told we could override that by identifying our merchandise as custom. Don't see any way of doing that. If I could rate it zero stars, I would. Shame on Shopify for not correcting this for all of us.

Busted Knuckle Garage Gifts & Gear
États-Unis
7 mois d’utilisation de l’application
Google LLC a répondu 23 novembre 2022

Hi there,

Thanks for reaching out with your feedback. My name is Chris and I work for Shopify support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.

Chris | Shopify Support

18 octobre 2022

It took me hours/days/months to figure out how to set up this Google merchant account channel (from both parties, Google and in Shopify) and it still continuously sending issues for unknown reasons, no explanations, no support to fix those errors...... With the time I spent to set-up this channel, it would a be much better and more productive if I was going to promote my products in person door to door.
Basic plan is $30 a month and feeling that is not worth it..!

Azzaluna
Indonésie
Environ un an d’utilisation de l’application
Google LLC a répondu 24 octobre 2022

Hi there,

Vance here with Shopify! Thank you for taking the time to let us know about your experience with the app. I can understand the difficulty of this situation. I've sent you an email to offer further support and help resolve this.

Vance | Shopify Support

Modifié le 6 novembre 2020

This app is one huge money loser and waste of time. I'd give it zero stars if I could. Every two weeks your products start to expire until they are all expired because Shopify is unable to fix this app. It's obvious when it happens because your sales slow dramatically. It takes days for Shopify support to get back to you, another 2 days for the feed to upload completely again. Each time you contact them they give you some big excuse or explanation about how the app has been fixed. Two weeks later the same thing happens. I find this app just a larger reflection of Shopify now. Competitors are far better. All they care about is making money for themselves at the expense of its customers. I'm really, really fed up with this.

GREAT DOG CO.
États-Unis
7 mois d’utilisation de l’application
Google LLC a répondu 9 novembre 2020

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the ongoing struggles you are facing with expiring products. I'm going to look into this and follow up with you in an email. Hopefully we can open up the lines of communication here and I can see if I can help you any further to avoid this happening again.

Robyn | Shopify