Avis (8 127)
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Amazing kickstarter to any online business- Google! I respect how Google put their users , feasibility of merchants and clients first! I am proud to say that these idealogies are rare in 2020.
Its so complicated and confusing. It costs a lot of money and it take bachelors degree to understand their terms and policies which you will always run into an issue and get your account suspended for no reason. Definitely not a good way for the average person to work with.
Hi there,
Nate here from Shopify. Thank you for sharing your feedback regarding the Google channel app. While Google determines when an account is suspended, we definitely want to make sure that you get the support you need so that you can request a review of your account. I'll be sending an email out to help where I can.
- Nate | Shopify
I've tried to configure and reconfigure this app for months, it will approve less than half of my products and disapprove the other half with a reason that doesn't make sense. I'm super frustrated and disappointed.
Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify
I installed Google a while back and was charged $225 for ads that I did not authorize. Although the credit card company fought for me and got my money back I looked back and NOT ONE of my sales reflects coming from those ads, that I did not authorize. Now I look and read all these comments I know now they are a scam. Every last comment for 4 pages is negative. Wont ever use google for anything agian. But Kit is my friend. Grant Mars
Thanks for taking the time to share this feedback! I'm sorry to hear about this negative experience you had with the Google Shopping app.
Billing for ad spends are handled entirely by Google, while Shopify is responsible for facilitating the campaign creation. That said, we’re always working to improve the workflow and clarity of our apps, so I’ve followed up with you via email to log your feedback with our development team. - Lauren, Shopify Support
I used this App to set up my campaign and so far so good. I had few challenges setting it up but Support was quick and very helpful. Thank you.
Just started using the app. Let us review. Will provide feedback once done.
I used this app to set up google ads. I would've liked to get an explanation of unapproved products
This was easy to set up. I am excited to see how it works with gogle analytics. As a new store ownerr. Google has helped me step by step.
I'm new at this and the app helped tremendously in getting to this point. I would recommend it to anyone starting out.
I like the easy way to configure. But we need more informations about each product, to approve all at once.