Avis (9 102)

Note globale
4,6
Nombre d’avis par note
  • 72 % des avis sont des avis à 5 étoiles
  • 12 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 12 % des avis sont des avis à 1 étoiles
31 janvier 2020

Very easy to set up.its easy good I'd a great app. Shopify its great too hopefully this works better then Facebook

Boss Mommy
États-Unis
15 jours d’utilisation de l’application
19 juin 2020

I love it, it drives customers to my store and keeps me on the frontend so customers can find me easily

Buckingham Queens
États-Unis
8 mois d’utilisation de l’application
11 juillet 2022

I cannot get any support for this app. Shopify tell me to contact Google and give me a contact link. Google tell me they cannot do anything and tell me to contact Shopify, (because it is Shopify who actually created the app, not Google).. Even when talking to a Google representative, they can't seem to help with Google merchant, ads or analytics, or help me to integrate this with Shopify correctly. I just keep getting messed around and not one can do anything.. Initially the Google channel did work for a month when I first integrated it. But after I paused the smart shopping ads for a month, it was never able to work again. However it still says active and I cannot remove the campaign or start a new campaign (because it tells me I already have a campaign running).. I have problems with Gtins and barcodes as well, I've updated them numerous times and still I have problems with this. It is incredibly frustrating and depressing that I cant get any help from Shopify or Google to assist me to properly integrating the google shopping ads, which are fundamental to getting traffic to my store and making sales. Same with the Ebay app as well. It just doesn't integrate properly with Shopify, and no one seems to be able to fix it. It feels like Shopify is easy to add a few images and text to your site, but incredibly hard to use to actually run a business that makes sales through advertising products.

DAYDREAMERS CLUB
Australie
8 mois d’utilisation de l’application
Google LLC a répondu 12 juillet 2022

Hi there,

Ashley here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear that you have been experiencing issues when attempting to run Google Smart Shopping campaigns. I'm going to look into this further and follow up with you in an email to open up the lines of communication.

Ashley | Shopify

Modifié le 1 avril 2021

Grazie a Google ho potuto fare in modo che la possibilità di ampliare le potenzialità di vendita fosse raggiunta in un modo veramente semplice.

Thundered
Italie
15 jours d’utilisation de l’application
25 janvier 2021

Cannot get google to accept my refund policy and terms and conditions going on 3 month.... written 8 times to only get automated emails sending my to the pages i started from.

Dogs & Mere Mortals, Inc.
États-Unis
8 mois d’utilisation de l’application
Google LLC a répondu 27 janvier 2021

Hey there,

Kevin here from Shopify Support. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with google not accepting your policy pages. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.

Kevin | Shopify

22 mai 2022

That app has gone from average to bad. This is because recent updates make the bulk editor unusable if you have more than 1500 products.
You cannot change the width of the columns, cannot filter and if the webpage times out you have to start from page one again. I have 162 pages of products so this is very frustrating. As such I am forced to pay money for a 3rd party app ( I am using 'Feed For Google Shopping'
by Simprosys InfoMedia) so I don't waste or lose money with my google shopping campaign.
I have advised Shopify Support of my issues and they said it was a caching issue with my browser...

Crafty Divas
Australie
8 mois d’utilisation de l’application
2 décembre 2019

It was a great App and I like the way it Types letters to people like me who are interesting in their

Trik Production Company
États-Unis
8 mois d’utilisation de l’application
Google LLC a répondu 2 décembre 2019

Hey there! Jonathan here from Shopify Support. Thank you so much for taking the time to leave us a review. I would love to talk to you further and better understand how the app is working for your business. I will send you an email to open up that line of communication with me.

Jonathan - Shopify Support

17 novembre 2018

Great idea. Very bad execution. It was not clear that starting a new Google Shopping Campaign will OVER-RIDE your existing shopping campaign. For 2 weeks our TOP performing shopping campaign was not delivering because this APP prevented it.

This APP NEEDS A LOT of improvement for shopify store owners. It might be great for some that don't have the slightest clue of how to get started with Google Shopping Ads but I can tell you first hand this APP leaves a lot to be desired. For one you are unable to set any sort of Target ROAS. You are unable to run any bid adjustments on specific devices and the conversion reporting is questionable.

If you want to know why this APP has ONLY 1 STAR install it and find out for your self.

EVOGimbals.com
États-Unis
8 mois d’utilisation de l’application
12 août 2022

It kinda does the thing, but has some issues: 1) It uses UA instead of GA4. 2) When using UA, you are prompted to migrate to GA4 3) If you do it, many important Goole Ads conversions stop working, because they depend on UA at the moment. So Google is basically guiding you to break their own product atm.

💮 Camisetas Guays
Espagne
Environ un an d’utilisation de l’application
21 septembre 2020

Excellent service, very easy to use and manage. I love how you can customize your budget. Love it. I can't wait for the results.

Crismar’scloset
États-Unis
15 jours d’utilisation de l’application