Avis (8 860)

Note globale
4,6
Nombre d’avis par note
  • 71 % des avis sont des avis à 5 étoiles
  • 12 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 12 % des avis sont des avis à 1 étoiles
11 septembre 2022

Absolutely terrible support and very unclear on why account keeps getting disapproved. For 2 months I tried contacting helpdesk regularly and they always deflect the questions and buy time. Its very frustrating working with google and they need to get their act together. Don't recommend...

Nonynana Co
Royaume-Uni
3 mois d’utilisation de l’application
Google LLC a répondu 13 septembre 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

29 octobre 2019

the app makes everything easy to use but has a few alil bugs in it as well. would like for them to be fixed but overall im okay with it

BG Be Gentle
États-Unis
3 mois d’utilisation de l’application
Modifié le 4 février 2020

I love Google apps. However I cant really give any feedback on Google Shopping I have not used it to

Manzana Shots Gear
États-Unis
7 jours d’utilisation de l’application
15 janvier 2021

I wish I had known about this sooner! The webinar video is a must-watch to make to whole process smooth and relatively painless. So far so good!

Keen Eye Design
Australie
7 jours d’utilisation de l’application
26 février 2019

Never worked, products stuck in pending and there is a notification that is could take Google 10 days to review but Google support said the products never made it to them. Started a campaign somehow, wasted a bunch of money on who knows what it was advertising.

229 Design Shop
États-Unis
3 mois d’utilisation de l’application
Google LLC a répondu 14 mars 2019

Thank you for sharing your feedback, we truly value your opinion and appreciate you taking the time to share it with us here so that we can make any necessary improvements.
I’ve followed up with you via email so that we can discuss this further and I can then share your feedback to our development team. Hope to hear from you soon! - Emma, Shopify Support

24 avril 2018

This app was working perfectly and flawlessly. Now any new item that's added to my inventory is not updating. I have custom items with no GTIN and it's still asking for it! It's denied all newly added products adding to google shopping. Not good. Please fix.

Fortrove3
États-Unis
7 mois d’utilisation de l’application
23 décembre 2019

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Amatsur
Viêt Nam
7 jours d’utilisation de l’application
13 décembre 2018

My impressions so far is that it works well. What I especially like is that it seems to generate a lot of first time customers for me and this is really great for future sales possibilities. It was fairly easy to setup. It would be nice if there was a little easier way to edit SKU's google shopping details other than going through it one by one.

Bonsai Tree (Pty) Ltd.
Afrique du Sud
3 mois d’utilisation de l’application
Modifié le 21 janvier 2020

I downloaded this app for my Shopify store. I have not used it yet but I believe that it will help.

MEX Fashion Store
États-Unis
3 mois d’utilisation de l’application
6 mai 2021

Google flagged all of my handmade by myself products as misrepresented, and then failed to provide me with a solution to fix them

DragonHeART
Canada
3 mois d’utilisation de l’application
Google LLC a répondu 7 mai 2021

Hey there,

Thanks for taking the time to leave a review! I've sent you an email detailing some ways to get in touch with Google directly in order to get this solved. I look forward to hearing from you! - Jake, Shopify Support Specialist