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If you are a beginner, don't get your hopes up! You do not get with shopify any support and from google ... just forget it! super complicated and frustrating!
Hi there,
Mario here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide support for you on this.
Mario | Shopify
I am doing this for a third party, and I need to do a 2 step verification, that delays my job more than expected. Maybe you should check this kind of implementations
Excellent
People giving bad REVIEW to this FREE app either dont know how it works or doesn't have patients. Let it sync with merchant system. Google will tell you what is wrong with pending items. You have to give it few working days or atleast 24hrs or at least 5 hrs . Then you will know . If you have large store you have to assign missing field one by one.
Looks easy to install, I've setup Google Merchant Account successfully. But my products have not been approved.
This is the message I'm getting "Google is reviewing your Merchant Center account. Your product will be re-reviewed once your account is approved." No clarity at all.
How can I resolve this issue so my products are Approved by Google Shopping? Do I need to wait or what?
Hi there, my name is Jonathan and I am member of Shopify's support team!
This is a great question! That notice is letting you know that your Google Merchant Center account is still within the review period with Google and that once that review is complete, Google will review your products for approval! This process typically takes between 3 - 5 business days.
I'm going to reach out to you via a private e-mail so that I can provide some more information on that process, and offer support with getting the app up-and-running for you. Be sure to check your inbox (and junk mail) for that!
Jonathan E. - Shopify Support
very Bad, the app blocked my ad and i am not sure the reason, please advise what my next action should be
Hey there, Spencer here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up. A member from our team will follow up with you in an email within the next few days to open up the lines of communication here so we can see if we can help you any further with getting the app set up and working for your store.
Spencer l Shopify
At first, I struggled to upload to merchant centre. When I contacted the help centre, I received detailed guidance. Thank you for helping me sort out.
It was easier than I thought to set up - I found some things I need to do better, so it helped me improve my store too.