Avis (8 714)
Affiner
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Par note
Why fix something that was not broken this is the same logic they used on the recent Snapchat update well done.
Extemely disappointed. Business almost shut down due to this. Frankly Shopify should not be adding plugins that they cannot handle especially when it comes to Google. Misrepresentation, cirvumvention, fraudulent payments all happening as soon as I open the account. Purely as Shopify triggers a bug on Googles end. Tried reaching out to Google Merchant Centre/Google Ads team each of them 5 times which is no easy task. In addition several different Shopify advisers telling me different things to do as they cannot collaborate. Simply horrendous.
Hey there!
Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with setting up the Google Channel.
I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication.
Claire - Shopify
really easy too use, very happy quick set up, i would definitely recommend it to someone else
Can't sync products.................................................................................
Thanks for taking the time to share this feedback about the Google Shopping app! I understand how frustrating it can be when products are not syncing properly and Shopify Support can assist!
I followed up with you via email so we can dig into this further. We’re always working to improve the way our app works, and I will share this feedback with our development team. I look forward to hearing back from you!
- Alex, Shopify Support
It’s okay I was a little confused but it was okay would have liked help but it was okay don’t know what else to say
Doesn't work. I have to update Google Center directly and then it resets and I have to start over again.
Hello there and thank you for the feedback. We will reach out directly to see if we can support you in getting onboarded.
I can't use My count Google merchant have a problem with the delivery and politics. What can i do?
v=Hi,
I'm Cíara from Shopify support, thanks for leaving a review on the app. I'm sorry that you've got issues with your policies and delivery settings, but we can definitely fix this for you.
I'm going to follow up with you over email so we can get to the bottom of this, and get your store available on Google Shopping for new customers to find you.
Cíara | Shopify Support
I guess everything is easy and simple. That's making the overall experience great.
Thank You,
KP
WI
Good working for free but want to know more about it... Minor: no email hosting so you need te arrange that
Hey there!
Amy here from Shopify, thanks so much for taking the time to leave us some feedback! I would love to help you learn more and answer any questions you have. I'll send you an email!
Amy l Shopify
when submitting my products, all were disapprove as well as suspending my account for misrepresenting.... I go to diagnostics and the issue states "Disapproved or invalid (1 country)" what does this mean? I thought Shopify would sync our products through merchant?
Hey there,
Thomas here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. Although Google is responsible for all account suspensions, I'll be sending an email out to you shortly with information that can help.
Thomas | Shopify