Google & YouTube

I love google. i am very happy to work with all of Google features and team. I hope make a crazy sales.

This App has been the best & worst experience for us. We installed the App & very quickly it turned our buinsess around in the most amazing way & solved all our Google Ad challenges. We loved what this app had done for us BUT soon after, we starting experiencing problems with product feed & syncing on Google Merchant Centre and the nightmare began, before we knew it, our active poroducts on Merchant Centre dropped from more than 6000 to less than 1700 and kept going down & our wesbite came to a grinding halt - no more revenue!! Contacting support has been a frustrating experience and each day that passed we lost revenue while they 'tried' to fix the problem with little actual feedback, to the point that we swithced to another app just to make sure that our issues with Merchant Centre were as a result of a problem with this app - once we switched, all our product issues resloved and almost zero issues on Merchant Centre but the app we installed is not Google Channel and has not yet done what Google Channel had done for us - we are so very sad that the support team had not helped us and that we know have to deal with the problem of knowing of probably the best Google Shopping App which has issues with product feed that we have had to leave and now sit with an app that has no product feed issues but has added no value as Google Channel did - nobody from support of this app will probably even read this review so it probably doesnt matter that I write this - if only a real person from support would actually care enough to truly want to help us, we could keep using this App that we know is able to produce amazing results - I don't know what to do.

Very easy to set up let's see if it brings in the traffic and conversions I way to make my brand successful

Google expects prices inc tax, this app can't cope if your store uses tax exclusive pricing. Used to work, has been "improved" by Shopify.

The set up process is easy, convenient steps and saves time and effort, what I do not like is that every time I submit this form it keeps telling me that something went wrong, please fix this problem sir.

Not too bad but not too good. If things were a little easier to understand and control, then maybe I'd love it more but for now, it's not that bad.

this app us useless and does not work. I deleted the old app and added this app but this is by far the worst mistake!

Het lukte mij in het begin niet zo goed om deze te koppelen. Echter blijven zoeken en de extra hulp op shopify hielpen mij enorm.

Nu alles gekoppeld is, hoop ik iets hoger te scoren op Google.
Thanks Google

After I saw all the great ratings of this app, I was very excited to use it. I'll start out by saying it's not all bad, but unfortunately, I did not have a good experience.

The good: 1) set-up was very simple - my unpaid listing appeared on Google Shopping and after a few days was showing up for all relevant searches; 2) customer service is 5-star (Luke really did his best to help me out and was successful with helping me with the free shipping piece since it was originally displaying the highest priority shipping I charge rather than standard).

The bad: 1) we currently have two products, and even though nowhere in Shopify does it say they are variants, Google was treating them as size variants of each other; 2) only the feature images showed up on the unpaid listing result - when you clicked on the listing however, very old images were showing that were out of date (Luke tried to do a reset on these two things to get our current product images to display, but sadly it didn't work); 3) more of a suggestion than a bad thing, but it would be really helpful if this app integrated with review systems like judge.me - currently this app does not support this because Shopify creates its own ID that it sends to Google rather than grabbing your gtin/SKU, meaning you can't get your product ratings to display on Google Shopping because the numbers won't match up.

Although I've decided to try out another app in the hopes of a better result, I do want to emphasize the excellent customer service - thanks for trying guys; it's the app that let me down!

Very good an helpful happy with service im small business trying to expand to wider range customers