Avis (9 497)
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Par note
Kinda hard to get going but once you do it's pretty simple. I would probably had a better experience if I would of use a laptop of desktop. So I take the blame also
Beware the app doesnt have any option to specify if the tax / GST gets added to the product price when setting the "price" attribute in the field. Google has recently made its "price" validation mandatory to check the final check out price and is disapproving feed items and eventually suspending account because of this issue.
My merchant account is now suspended because my INR based site's data feed isn't including the tax amount. The app needs fixing ASAP otherwise abstain from using this app.
Our products are unique and this is indicated by default in Shopify Google Fields. Yet on the Merchant centre all our products are disapproved because - wait for it - they are unique and don't have GTIN etc. The fix, that we mark them as custom/unique! To repeat - we have already done this! Staggeringly incompetent and farical by Google.
Hi there,
Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing!
Vance | Shopify
Its a long process i'm still waiting to be connected so i start. its just not for me i waiting for things.
Hi there, thank you for providing us your feedback today! It's very important to us that we hear from our merchants about their experience.
It can take up to fifteen days for your ads to start appearing across Google's surfaces. Google's optimization period takes thirty days in total for its algorithm to learn where, when, and how to place your products.
You should start seeing some impressions once the fifteen-day period ends, but the campaign will not be fully optimized until the end of the thirty days. Please be patient whilst the optimization takes place!
If you don't mind, I'm going to follow up with you via e-mail to see if there is any other feedback you'd like to share! Keep an eye out for that e-mail soon.
Talk soon,
Jonathan E. | Shopify Support Guru
Terrible for custom products. Our store has over 5000 custom products and due to there being no GTIN / Barcode, the products are being rejected by Google Merchant Center. Shopify's solutions is to MANUALLY SET all 5000+ products as 'Custom Products' in the backend. That's an awful solution to integrating with Google Merchant Center and is going to force us to look for third-party solutions.
These apps are great and really help me with my overall experience
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Hi there, my name is Jonathan and I'm a member of Shopify's support team!
I see that you gave the Google Shopping app two stars but haven't left a comment yet, so I want to follow up and see if there's anything we can help with to improve your experience. Feel free to keep an eye out for that message and get back to me when you have a moment!
Jonathan E. | Shopify Support Guru
My products have taken more than 5 days to get approved , whats going on, they are still pending like seriously?
Very happy with the install and set up process, I got 90 or so disapproved Items but was able to edit and products were then approved.
Small issue that I cannot set a manual CPC on the smart shopping campaign , but I can just pause this in shopify and set up my own campaign in google adwords and have full control over bid strategy.
So far so good..
satisfait