Avis (9 485)

Note globale
4,6
Nombre d’avis par note
  • 72 % des avis sont des avis à 5 étoiles
  • 12 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 11 % des avis sont des avis à 1 étoiles
4 mars 2024

It doesn't work.

Ask Carol
Norvège
11 jours d’utilisation de l’application
Google LLC a répondu 6 mars 2024

Thank you for leaving feedback. We are sorry that the app has not worked for you yet. We'd love the opportunity to help and get you setup. Please contact us via this form where we have a support team standing by: https://support.google.com/merchants/contact/shopify_3p_support_app

23 juillet 2024

There is no option for Croatia country. Why is that?

MOBILFOX CROATIA
Hongrie
25 minutes d’utilisation de l’application
Google LLC a répondu 25 juillet 2024

Hi, I'm sorry you were not happy with the app missing Croatia as a selection. Unfortunately the app only supports countries that Google Merchant Center supports ads for, and Croatia has not been enabled there.

2 avril 2019

For one month I have had 90% of my products "pending" I asked shopify and they said I need to fix my Google Shopping fields... not the case because Google isn't rejecting products they just aren't being sent all of them.

Monarch Instrument
États-Unis
Presque 7 ans d’utilisation de l’application
Google LLC a répondu 3 juin 2019

Hi there, thank you for providing us with feedback on Google Shopping! I have sent along an email in case you needed any further assistance on this. - JP, Shopify Support

29 janvier 2019

The new Google Shopping app took all the controls away that you need to make if function correctly.

I love Shopify, but their shipping system absolutely stinks and isn't even close to accurate for my products. I ship some items regular UPS and others ship by semi-truck. I also ship from several different factories across the US, and Shopify can only handle live shipping from one location. I have to use an 3rd party app to help with shipping. So this app can handle the shipping, I have to tell Shopify that this isn't a physical product, so it doesn't need to be shipped. If I don't do this, Shopify would try to add Shipping on top of the shipping the app's charging. This works real good for my customers.

Problem is, the Shopify's Google Shopping App is telling Google that my product is FREE Shipping. Google Shopping is advertising to my potential customers that I'm giving them FREE Shipping, when it could be $675 or so. That's a pretty big shock, when they see FREE Shipping.........then Shipping for several hundred dollars.

The old version of Shopify's Google Shopping App gave you access to the shipping settings. The new version, doesn't even have any shipping settings. No settings for it at all. Just settings like color and ect. Nothing for Shipping.

AccuBrass.com
États-Unis
Plus de 6 ans d’utilisation de l’application
Google LLC a répondu 10 juin 2019

Hi AccuBrass.com, thank you very much for this very detailed and excellent feedback! It is feedback like this that is invaluable for updates and suggested changes for our developers. Now luckily, we have had a few updates since the time of this post. For example, we have added multiple store locations which should aid your store - https://help.shopify.com/en/manual/locations?utm_source=gurucopy&utm_medium=link&utm_campaign=Gurus#undefined and we have also, updated the Google Shopping app since.

I will be emailing you as well with extra information and you can reply to me there as well. Thank you very much!

Niall, Shopify Support.

30 juillet 2018

It looks produts pubblished and i get a message saying "you can use your products in you google adwords compain" but..... login into merchant account no feed visible, only something tagged as "API" but no feed, and linking adwords with merchant same thing, the only product online is the one charged manually directly with FEED in google the merchant tool. App completely unusefull. :( what a pity.

Semimarijuana
Italie
Plus de 6 ans d’utilisation de l’application
21 mars 2019

New version is NOT syncing my products even though it is configured according to all requirements!:(( Please fix the problem.

Vinsiena Designs
États-Unis
Presque 6 ans d’utilisation de l’application
Google LLC a répondu 12 avril 2019

Thank you for sharing your experience with us, we value your feedback and appreciate you taking the time to share it with us here so that we can continue to improve.
I’ve followed up with you via email so that we can discuss this further and I can share your feedback to our development team. Hope to hear from you soon! - Emma, Shopify Support

13 mai 2019

COMPLETE WASTE OF TIME AND MONEY. This could not possibly be a bigger let down and in no way should be considered an "app" on Shopify. It's useless.

Yellow 108 | Sustainable Headwear + Accessories
États-Unis
Presque 6 ans d’utilisation de l’application
Google LLC a répondu 15 mai 2019

Thank you for taking the time to share your feedback with us about your experience with the Google Shopping app. I'm sorry to hear that you were disappointed. I've reached out to you by email to discuss this further and ensure that your feedback is passed on to our app developers. I hope to hear back from you! -Emma, Shopify Support

3 avril 2019

Contacted Shopify multiple times about this not working. I was told to fix things and even after i did NOTHING. Just going to go to google shopping directly.

lexinoelbeauty.com
États-Unis
Plus de 5 ans d’utilisation de l’application
Google LLC a répondu 3 juin 2019

Hey there, thanks for sharing this feedback. I'm sorry to hear your issues were not resolved! That said, we're working hard to ensure our apps work for everyone, so I'd like to look into this further for you. I’ve reached out to you via email, and I hope to hear from you soon! - Lauren, Shopify Support

12 octobre 2018

Screwed up my Google Shopping account and doesn't work, I have been forced to move over from another app by Shopify, I was also forced to uninstall the other app even though it was working perfectly fine, it is now not working at all and I am loosing £1000,s of pounds until this matter gets repaired because I can't upload my google shopping feed - Absolutely fuming, it's ridiculous!

InterSecure
Royaume-Uni
Plus de 5 ans d’utilisation de l’application
Modifié le 2 décembre 2022

My product is review for past3 days. Kindly help. I am facing issues with catalogue. My new products are not showing up

Huedee
Inde
Plus de 5 ans d’utilisation de l’application
Google LLC a répondu 28 novembre 2022

Hi there,

Thanks for reaching out with your feedback. My name is Chris and I work for Shopify support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.

Chris | Shopify Support