Google & YouTube , 7 854 avis

Well the automatic update when changing your item to Google is nice but you keep getting suspended if a product not right and the problem is very vague leaving you pulling your hair out to fix.
Now the bulk editor needs lots of work. First it list every item in my store to go through to pick what I wat to make available to google. Now way to search in the editor. So instead I find my product first and then edit it alone. Would work fine but that's when the problems start. You have to use a drop down menu to pick certain item fields, in the main bulk editor that is not a problem it is there. In the individual product edit the fields are there BUT there is no info in each drop down menu so you can't pick what google wants you to. You can't manually enter in the fields either. So I must send my products to Google incomplete. Then you get not listed because you have missing fields. So now your able to fix it. A whole lot of extra work for sure. Also Google is no help and the Facebook people are even worst on that app trying to open a store on the FB end.

I see a lot of great reviews and I agree that overall, this app is great however, I can NEVER delete a campaign because it creates a glitch where the ad is deleted in Google ads but still shows active in this app and thus prevents me from creating a new smart shopping campaign. I'm not sure why this happens and no one at Shopify can explain it either but it is really frustrating. Just something to keep in mind.

Our shipping rates are automatically generated by the shipping company, and loaded into Shopify without our interaction - yet Google suspended our account because our shipping rates for Google don't match the shipping rates for Shopify... We've asked a total of 8 times for help, and have all but given up. They have sent us the same canned response every time. If you want a headache, you're in the right place!

The products added here dont get updated. Recently, all my products were marked as errors and hence my ads stopped. No idea how to fix it. Pls help.

É preciso dezenas de configurações para uma simples ativação, o que, pode levar a dezenas de erros já que o sistema reprova TODOS os produtos, não reconhece o site apesar de estar "verificado e reivindicado", não informa quais os problemas da recusa dos produtos, você se mata corrigindo uma centena deles e....nada muda....
É para o site pequeno não aparecer mesmo não é?

Guys what's the problem? The plugin does not work! He doesn’t submit the feed to the Merchant Center. They banned all my stores for breaking the rules! What to do???? I'm in a panic. My customers are in shock! 5 stores and everyone went out due to errors in your plugin!

having issues synching products from Shopify to google for shopping feed, I have been waiting 3 weeks for a response from google and

I really need this to work in Europe

It took me hours/days/months to figure out how to set up this Google merchant account channel (from both parties, Google and in Shopify) and it still continuously sending issues for unknown reasons, no explanations, no support to fix those errors...... With the time I spent to set-up this channel, it would a be much better and more productive if I was going to promote my products in person door to door.
Basic plan is $30 a month and feeling that is not worth it..!

Incredibly clunky and time consuming. Pretty disappointed in Shopify for not putting any actual effort into this and making it a functional app.