Avis (9 497)

Note globale
4,6
Nombre d’avis par note
  • 72 % des avis sont des avis à 5 étoiles
  • 12 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 11 % des avis sont des avis à 1 étoiles
11 juin 2019

None of my Shopify products are listed in GOOGLE SHOPPING because of GTIN IS MISSING error. I have my EANrecorded and/or ready to be input manually into the app, but the app doesn't show us where to enter the EAN.

Vogabar
États-Unis
Presque 5 ans d’utilisation de l’application
Google LLC a répondu 12 juin 2019

Hey there, thanks for writing this review of Google Shopping! I'm sorry to hear you've hit a roadblock with this app. Any GTIN information (which includes EANs and other ...

27 janvier 2020

absolute waste of your time. If this works it's probably great. But, in my case within 24 hours the google merchant account was suspended for 'invalid product feed'. The shopify app is what provides the product feed to google so there is nothing you can do. Shopify support points the finger at google and google says it's a shopify problem. Well, guess what I don't have any problems with Facebook ...

CharcoalGoods
États-Unis
Presque 5 ans d’utilisation de l’application
Google LLC a répondu 30 janvier 2020

Hello, Nidhi here from Shopify support!

Thanks for taking the time to share your feedback and I'm sorry to hear about the account suspension due to an "Invalid product feed" ...

Modifié le 1 juillet 2021

I'm done! Worked for many years just fine, 2 weeks ago 3/4 of my items showed sudden errors and no one (neither google nor shopify) seem to be able to figure out why. I have stopped paid advertising until there is a resolution, if ever. At this point I have no confidence they will figure it out. I don't have the time or patience to continue to work with either of them to get it right anymore. ...

Mystic Moon Shop, Inc
États-Unis
Presque 5 ans d’utilisation de l’application
Google LLC a répondu 5 juillet 2021

Hey there! Luke here from Shopify Support.

Thanks so much for taking the time to review the Google Shopping Channel. Your feedback is valuable and we are always looking for ...

7 mai 2021

This app does not approve several items and it doesn't tell you how to fix the issue. Also, items do not show up on Google Shopping.

Bountiful Baby (DP Creations LLC)
États-Unis
Presque 5 ans d’utilisation de l’application
Google LLC a répondu 10 mai 2021

Hey there,

Thanks for taking the time to leave a review! Totally understand that you'd like for products to be approved and displaying on Google's Shopping tab - there could ...

18 avril 2023

I would give zero stars if it was available. This app made all our products expire on google merchant and then removed them all(over 4000 products). It then just unlinked our account. Now we are trying to have the products added back onto google merchant with no luck. No help from support, nothing is working. No sales for the past 6 days and I do not know how long this will last. It is so ...

KaryKase
Afrique du Sud
Presque 5 ans d’utilisation de l’application
Google LLC a répondu 22 avril 2023

Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear ...

30 juin 2023

The app still doesnt gives me accurate data in GA4. In UA i get half of the income than the actual, but it would be okay if the GA4 would be correct, but the GA4 gives me even less (1/3 of the actual income)

Kerámia Otthon Vintage lakberendezés
Hongrie
Plus de 4 ans d’utilisation de l’application
Google LLC a répondu 30 juin 2023

Hi there, thank you for the feedback regarding GA4. I wanted to share this article which shares some reasons for differences between GA4 vs UA: https://support.google.com/ ...

28 juin 2019

I waited a long time to review this app hoping the bugs would be worked out and I could give a higher rating. Unfortunately, I can't. It's been a constant problem with new errors and problems every week. Now, I'm being told the problems are due to my theme. Although these new problems have just occurred. I did not have these errors in the first couple of months. The only reason I'm continuing is ...

RunPups
États-Unis
Plus de 4 ans d’utilisation de l’application
Google LLC a répondu 3 juillet 2019

Hi, there. Thanks for taking the time to share your feedback with us about the Google Shopping app. I'm sorry to hear that you've had a frustrating experience so far, and I'd ...

Modifié le 26 janvier 2024

I am very disappointed! And now its very difficult to even use when adding products. For some unknown reason Shopify & this Google app had REMOVED the editing metafields from the product page in admin. Do you know what this effects? It makes it almost impossible when you have a product, you have sizes, colors, gender, new/used etc. & when you have to bounce OUT of the product page, go to the app, ...

Blingschlingers Jewelry
États-Unis
Plus de 4 ans d’utilisation de l’application
Google LLC a répondu 28 mars 2023

Hi there,

Brett here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need and ...

Modifié le 21 février 2019

The worst. Just use Google Merchant Center. Products stuck in pending status for months. It is useful to sync but that's about it.

Mystic World Finds
États-Unis
Plus de 4 ans d’utilisation de l’application
Google LLC a répondu 7 juin 2019

Hi Mystic World Finds, firstly, thank you for sharing this feedback. I will also email you directly to see if I can help. This could have occurred if a few aspects are not ...

19 juin 2022

I can't believe Shopify hasn't addressed the issues with this app! I have over 2k+ errors for books stating GTIN/ISBN error despite having the information needed in the sku/upc field. Big let down

Siraj Islamic Lifestyle Store
États-Unis
Plus de 4 ans d’utilisation de l’application
Google LLC a répondu 20 juin 2022

Hello there,

Chris here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication ...