Avis (9 523)
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For listing things it's great, until it starts wanting settings that shouldn't apply to that product at all. Gender, age, etc for paint. Fixing this does nothing since the item is back up on the list for yet something else the next day or hour. Image crawls? 3 days? Nope. They never finish. I don't even know what they are looking for in image crawls. Missing GTINs or wrong ones? Fix them? Nope. ...
Very complicated to use. Too many merchant centers and apps (Google analytics, Google ADS, Google Merchant Center, and the list goes on).
App has a lot of glitches and each person sends you to talk to someone else for assistance
Hi there! We are sorry to hear the Google & YouTube app has not lived up to your expectations so far. We have noted your feedback and will share it with the relevant teams. ...
I am not sure why my account is suspended on google merchant center. My website sells children's pajamas. I have all the policy pages and correct product information. Any help would be greatly appreciated.
Hello there and thank you for leaving the review and feedback. We are sorry to hear this has been a source of frustration for you. Google's policies are in place to protect ...
Unreliable. It worked for one of my stores but not for the second store, they have told me it is a known bug.
Support has stopped responding
Hey there,
Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality ...
need old version, i have 300 thousand product, this app only support 10 thousand
Wow. the process is rather perplexing a nd confusing. Much of the knowledge material is obsolete and chat / email is slow in coming. Complaints even to head office go unanswered. Gurus, whose job it is to be knowledegable in all aspects of Google shopping setup are deficient in providing answers. Instead, they refer to a absolutely inadequate knowledge base. Whew. It took me weeks to see the ...
Hi there, my name is Jonathan and I am member of Shopify's support team!
I'm sorry to hear that you've been having trouble with the Google Shopping app. We appreciate your ...
The process to add product to my Shopify store has been a nightmare and still has not synched with my store. I have been on with multiple agents from Google and they were little to no help. Thank goodness for Shopify they are currently assisting me on this issue.
Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer ...
Ich versuche Produkte die mehrere Farb- und Größenvarianten haben, zu Google Shopping hinzuzufügen. Jedoch scheint es, als müsste ich für jede Variante ein extra Produkt anlegen, wie beispielsweiße T-Shirt black gr. M, T-Shirt black gr. L und T-Shirt black XL. Das ist nicht praktikabel. Die Produkte die bei meinem Fulfillmentservice angelegt werden, haben bis zu 12 Farben mit den Größen XS, S, M, ...
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I'm really struggling with Google over the use of this app. I'm getting conflicting info between my shop and the merchant centre. I uploaded 50 items from Shopify but merchant centre is only showing 45, then Google suspended my merchant account for misrepresentation, and just sent me a link giving many reasons as to what they class as misrepresentation. 4 emails later to them, they keep sending ...
Hey there,
Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the clarification you ...