Avis (8 724)

Note globale
4,6
Nombre d’avis par note
  • 71 % des avis sont des avis à 5 étoiles
  • 12 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 12 % des avis sont des avis à 1 étoiles
18 juin 2020

This app is very easy to navigate. Simply follow the instructions and google does the rest. I'm very pleased with the outcome. Nicely done.

cravingny.com
États-Unis
Plus de 3 ans d’utilisation de l’application
18 janvier 2022

This app doesn't take into account package sizes, so Google banned me from the advertising account I've had for over ten years! The shipping costs on my website can't possibly match the shipping costs shown in the Google Merchant Center and according to Shopify tech support, there's no way to fix this. Maybe if you only sell small boxes that are all the same size you won't have a problem, but I have some things in a 4x6 box and some things in a 40x30" box.

3D UP Fitters
États-Unis
Plus de 3 ans d’utilisation de l’application
Google LLC a répondu 19 janvier 2022

Hi there,

My name is William with the Marketplaces team at Shopify. We appreciate the time you took to leave a review on our app even though we did not meet your expectations. I can email you the specific workaround for the issue you've outlined here. Keep an eye out for my email!

William | Marketplaces Support Specialist

25 février 2024

Great app

TraderSam
États-Unis
4 mois d’utilisation de l’application
7 novembre 2019

Very easy to use and delivers great results via Smart Shopping Campaigns. I would highly recommend the Google Shopping App.

Australian Discount Store
Australie
Plus de 3 ans d’utilisation de l’application
6 juillet 2019

I am not sure why this app has so many negative reviews, honestly.. We have used other paid apps in the past and wasted hundreds of pounds on advertising (and the app subscription) and received no sales at all. This app is free and helps us get sales every single day. Thank you so much to the developer we are very grateful.

Mucha Jewellery
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
13 mars 2021

This app had many issues in the past but seems to be working great now. No issues here. Thank you google!!!

Voltlin
États-Unis
Plus de 3 ans d’utilisation de l’application
23 août 2020

I am still learning my way around his app. I will be back to give feedback. I am enjoying the app so far.

Terana Boutique
Canada
Plus de 3 ans d’utilisation de l’application
Google LLC a répondu 9 septembre 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team and help you further in getting all set up.

Claire l Shopify

Modifié le 30 juillet 2022

Basically pure hell with shopify not integrating with google merchant center at all NOT THROUGH API, NOT THROUGH GOOGLE APP NOT THROUGH GOOGLE MERCHANT!!! SHOPIFY PROMOTES A GOOGLE APP- HERE https://apps.shopify.com/google?search_id=46852b99-4046-46df-a0ca-ae8160d0357b&surface_detail=GOOGLE&surface_inter_position=1&surface_intra_position=4&surface_type=search Its really just google merchant center but its broken and mine still is stuck on 5/7 items validated and will not approve any of my products. ( NOTHING AND IM MEAN NOTHING WORKS) I have all custom products, no GTIN no MPN but no matter what I do its still will not accept my products, even when I have done everything in the documentation here
https://support.google.com/merchants/answer/160161 Ive done everything that I possibly can per the documentation to let google know its a custom product, I have even created custom meta fields, supplemental feeds etc., etc.. NOTHING WORKS. set it to false, no - nothing in the suggested documentation works. Someone else made a video not mine of course, however I feel his pain I have done all of whats in this video to no avail, This video explains what we are all going through with shopify not integrating with google merchant. and google and shopify passing the buck https://www.screencast.com/t/fHC13pVy Even when you go directly to google merchant and change the settings globally it still will not take which leads me to believe this is a shopify google marriage disaster and it DOESNT WORK! PLEASE REMOVE THE APP OR FIX IT!

Photohack Lovers
États-Unis
Plus de 3 ans d’utilisation de l’application
Google LLC a répondu 27 juillet 2022

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify

7 avril 2021

i used this app to help my business get noticed online and increase sales highly recommend using this channel

Tiare Jasmine
Australie
Plus de 3 ans d’utilisation de l’application
20 janvier 2024

Definitely not happy. Google uses WAY TOO MANY automated admins where they don't actually check your products. We have face oil that is organic and all natural yet they continually reject it as a medical product. We make no claims or have any medicinal ingredients in it. Also our tooth powder and many other things like our 2 & 3 packs of natural deodorant. They approve the 1 deodorant option but not multiples??? Huh? So unprofessional. Get real PEOPLE working on these issues!

And they also won't take down fraudulent reviews from people that have never used our products. These are disgruntled humans that had a back and forth conversation with us and they didn't like our response. That's life, get over it. Sometimes people are not going to agree with you! But they put up a 1 star google review because they are babies. Reviews are for the PRODUCTS or SERVICES which an argument from some person online is NOT service. Service only comes into play if they are a buying customer. These fraudulent reviews should NOT be allowed!! Disgraceful.

Gentle Moose
Canada
Plus d'un an d’utilisation de l’application
Google LLC a répondu 23 janvier 2024

Hello there and thank you for taking the time to leave a review. We are sorry your experience so far has not met your expectations. We do our best to enforce policy in order to protect merchants and consumers. Sometimes overflagging does occur and in that case it is possible to request a review if you disagree. At last check, it looks like all your ads are serving so hopefully that is the resolution you were looking for.

If you feel an inappropriate review has been left on your Google Business Profile, please follow these directions to request a review: https://support.google.com/business/answer/4596773