Google & YouTube , 8 015 avis
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Very complicated to use. Too many merchant centers and apps (Google analytics, Google ADS, Google Merchant Center, and the list goes on).
App has a lot of glitches and each person sends you to talk to someone else for assistance
Hi there! We are sorry to hear the Google & YouTube app has not lived up to your expectations so far. We have noted your feedback and will share it with the relevant teams. If there is anything we can do to help turn this around for you, our support team is standing by should you need any assistance. https://support.google.com/merchants/contact/shopify_3p_support_app
I'm not understanding how this app can work for some people and not others. It keeps telling me the name of my store is incorrect, when I know for a fact it is correct. To be as advanced as Google is, I expect better. Why would I spend money on Google Adds when your system does not even recognize the name of my store. I have uninstalled and reinstalled numerous times. Unless support gets this right, I'm moving on from this app.
Hello there! We apologize for any frustrations you have had in onboarding. We will reach out directly to you to get you squared away.
Great communication and help from the customer representative!
I recommend its well
Ótimo App e com fácil integração, estou gostando bastante do aplicativo, no começo parece complicado, mas depois que entende a lógica do funcionamento fica fácil.
per me è la primissima volta che mi cimento in questo e-commerce e malgrado i miei innumerevoli errori devo dire per adesso la mia esperienza è polsitiva....spero continui così!
Google and YouTube: The dynamic duo of information and entertainment! Google's reliable searches and YouTube's endless video library keep me informed and entertained.
Using it for GA4.0 but the analytics is very different from actual figure. Support is not helpful either.
Hello and thank you for the feedback! Sorry to hear you are having issues with conversion tracking on the Google & YouTube app. There are a number of reasons why GA4 conversion tracking may differ from other dashboards such as UA or Shopify analytics. You can read more about them here: https://support.google.com/analytics/answer/13672281
It looks our support team did provide more context as to how GA4 tracking works and I am sorry if this is still causing frustration for you. We have noted your feedback and rest assured we do track this and share these insights with our product and development teams. Thank you again for the feedback.
BEST
It really good to have google & youtube assistance