Google & YouTube , 7 595 avis

Note globale
4,4
Nombre d’avis par note
  • 69 % des avis sont des avis à 5 étoiles
  • 12 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
26 juin 2023

I'm sure it would work well and reach all the right people if i could just get a little help from a person not a bot to fix what I have done wrong to show my ads. I would love to change this review

StellersDeal.com
États-Unis
11 jours d’utilisation de l’application
Google LLC a répondu 27 juin 2023

Hello there. We are sorry to hear this has been a cause of frustration for you. Google's policies are in place to protect merchants and consumers. If you would like to learn more about this particular policy and how you can request a re-review, please visit this page to see how to fix: Website Needs Improvement https://support.google.com/merchants/answer/10740889?hl=en&sjid=14975855038956260780-NA

We will also be in touch directly to see if we can further assist!

Modifié le 21 avril 2023

Meh causes more problems than benefits.

I spend countless hours "fixing errors" then I get any benefits from it.

FUREVER Faux Fur
Canada
Plus de 2 ans d’utilisation de l’application
Google LLC a répondu 21 avril 2023

Hi there,

Ashley here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide support for you on this.

Ashley | Shopify

26 juillet 2023

Worked fine but now it doesn't track conversions and says my tag isn't connected when I've made no changes on the app. I've disconnected and reconnected, and it still doesn't tracking any conversions.

Exped UK
Royaume-Uni
Environ 2 mois d’utilisation de l’application
Google LLC a répondu 27 juillet 2023

Hello and thank you for the feedback! Sorry to hear you are having issues with conversion track on the Google & YouTube App. Assuming you are talking about the GA4 integration and are still having issues connecting your property and with tag/events insertion, please open a case with our support team here: https://support.google.com/merchants/contact/shopify_3p_support_app

Our support team should be able to get you squared away. Thanks again!

4 septembre 2023

everything is good but tell now i m not get any sell

Gareeboo
Inde
13 jours d’utilisation de l’application
Google LLC a répondu 5 septembre 2023

Hi there! Thanks for leaving the review. From what we can tell on our end, it looks like you are all set up and ready to go. If you have any questions or concerns, feel free to reach out to our support team who can assist you: https://support.google.com/merchants/contact/shopify_3p_support_app

28 mai 2023

This app doesn't let you push the required Variants info to the merchant center.

- The app appends the Product name + Variants options in the title attribute for content API by default
- The "color" field is disabled in the Bulk edit page for variants.
- "Custom labels" are disabled in the Buld edit page for variants.
- ***missing Feed attributes*** on the Content API prevent you from fixing the issues aftermath using Feed Rules.

I would love to see google to atleast offer all the required listing fields to shopify users.

schwesternliebe
Allemagne
8 jours d’utilisation de l’application
Google LLC a répondu 29 mai 2023

Hi there,

Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.

Anh | Shopify

28 juin 2023

O app provê um feed de produtos muito deficiente com Google e a integração com Shopify deixa muito a desejar.

mammy.b
Brésil
4 mois d’utilisation de l’application
Google LLC a répondu 28 juin 2023

Hello there and thank you for the review. We are sorry to hear you are having troubles with the product feed and will reach out directly to see if we can be of further assistance.

14 juillet 2023

bug app, this app is suck and stupid, please fire the developers and product managers in charge for this stupid app

LANDGAP
Chine
1 jour d’utilisation de l’application
15 août 2023

Funktioniert oft nicht richtig. Filter werden nicht korrekt anzeigt. Bulk Bearbeitung schwierig. Farben und Größen werden nicht übernommen.

Leja Concept Store
Allemagne
Presque 2 ans d’utilisation de l’application
Google LLC a répondu 16 août 2023

Thank you for the review. For now you will want to edit variant color and sizes in the Shopify product page. Shopify actually owns the Bulk Editor feature and they are aware of the painpoints you brought up and while I don't have a date to share we expect improvements in these areas in the coming months.

If there is anything else we can assist you with, don't hesitate to reach out: https://support.google.com/merchants/contact/shopify_3p_support_app

2 juin 2023

Es ist nicht möglich ein bestehendes Merchant Konto zu verbinden. Lediglich wenn man über die App ein neues Merchant Konto erstellt funktioniert es. Vom Support keine Antwort erhalten.

Steven Rhodes Shop
Allemagne
Environ un mois d’utilisation de l’application
Google LLC a répondu 2 juin 2023

Hi -- Thank you for your feedback. You should be able to connect an existing Merchant Center Account as long as you have admin access to that Merchant Center account and it is the same google user account you are using on step 1 of this app. I've reached out to you privately over email to try to help you resolve this issue.

3 juillet 2022

For a free app/sales channel integration this can get you excellent results with both free Google shopping listings as well as smart shopping campaigns. We were seeing 15-20x ROAS on our smart shopping campaign from about the 4th month after installation, continuing for about 18 months. Although those levels are not what they use to be now, they are still decent. It’s important that you have a Google ads account and merchant center account set up and that your online store meets all of Google’s policies before connecting to your Google account. Once you connect your store to Google they will inspect your site and product listings and if your site does not meet all of the requirements then Google will suspend and possibly ban your account and it can be very difficult to get it resolved to try again. The app itself is a bit buggy and clunky. One major issue is that, even if you have product UPC/GTIN code entered in your product setup pages in your admin, Google will show your products as having no GTIN. While this doesn’t completely prevent your products from appearing on Google shopping listings & ads, it will suppress them from many search results and cause them to rank much lower. To fix this, you must go into the Google channel app and go to your products and change the ‘custom product’ field to ‘false’ for each individual product (it is blank by default). If you have a lot of SKUs this can be extremely time consuming, as you can only bulk edit fifty at a time, and each time you save, it starts you back over at the beginning of your list of products. There is no option (like in the products admin) to sort, filter, or bulk select more than one page of products. If you have 3000+ products like we do, expect to have to search, page by page for individual newly added products, only to be able to ‘fix’ one product and then start completely over from the beginning again to find and fix the next. These issues are the only reason for not giving a 4 or 5 star review.

Mels Crafty Mojo LLC
États-Unis
Plus de 4 ans d’utilisation de l’application
Google LLC a répondu 10 juillet 2022

Hi there,

Vance here from Shopify. Thanks for taking the time to leave a detailed review of the Google Channel. We truly appreciate your feedback. I'm going to send you an email to open up the lines of communication and address your concerns further.

Vance | Shopify