Recensioni (8.714)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 71% delle recensioni ha 5 stelle
  • Il 12% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 12% delle recensioni ha 1 stelle
18 ottobre 2022

It took me hours/days/months to figure out how to set up this Google merchant account channel (from both parties, Google and in Shopify) and it still continuously sending issues for unknown reasons, no explanations, no support to fix those errors...... With the time I spent to set-up this channel, it would a be much better and more productive if I was going to promote my products in person door to door.
Basic plan is $30 a month and feeling that is not worth it..!

Azzaluna
Indonesia
Circa un anno di utilizzo dell’app
Google LLC ha risposto 24 ottobre 2022

Hi there,

Vance here with Shopify! Thank you for taking the time to let us know about your experience with the app. I can understand the difficulty of this situation. I've sent you an email to offer further support and help resolve this.

Vance | Shopify Support

17 novembre 2019

We have been using this app on our Shopify Plus account. With a little tweaking it does the job!

-HippieShop

HippieShop.com
Stati Uniti
8 mesi di utilizzo dell’app
11 luglio 2022

I cannot get any support for this app. Shopify tell me to contact Google and give me a contact link. Google tell me they cannot do anything and tell me to contact Shopify, (because it is Shopify who actually created the app, not Google).. Even when talking to a Google representative, they can't seem to help with Google merchant, ads or analytics, or help me to integrate this with Shopify correctly. I just keep getting messed around and not one can do anything.. Initially the Google channel did work for a month when I first integrated it. But after I paused the smart shopping ads for a month, it was never able to work again. However it still says active and I cannot remove the campaign or start a new campaign (because it tells me I already have a campaign running).. I have problems with Gtins and barcodes as well, I've updated them numerous times and still I have problems with this. It is incredibly frustrating and depressing that I cant get any help from Shopify or Google to assist me to properly integrating the google shopping ads, which are fundamental to getting traffic to my store and making sales. Same with the Ebay app as well. It just doesn't integrate properly with Shopify, and no one seems to be able to fix it. It feels like Shopify is easy to add a few images and text to your site, but incredibly hard to use to actually run a business that makes sales through advertising products.

DAYDREAMERS CLUB
Australia
8 mesi di utilizzo dell’app
Google LLC ha risposto 12 luglio 2022

Hi there,

Ashley here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear that you have been experiencing issues when attempting to run Google Smart Shopping campaigns. I'm going to look into this further and follow up with you in an email to open up the lines of communication.

Ashley | Shopify

Data modifica: 16 dicembre 2020

Cool,very cool,its necessary for every one in dropshipping.tres indispensable pour quelqu’un qui se lance en droppshipping.Google channel is incomparable.

zanizabeauty.com
Canada
Circa un anno di utilizzo dell’app
Google LLC ha risposto 28 dicembre 2020

Hey there,

Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Glad to hear that you find the app so valuable! I'm going to follow up with you in an email to open up the lines of communication here so I can see if you need any assistance to optimize the app for your store.

Chelsea l Shopify

25 gennaio 2021

Cannot get google to accept my refund policy and terms and conditions going on 3 month.... written 8 times to only get automated emails sending my to the pages i started from.

Dogs & Mere Mortals, Inc.
Stati Uniti
8 mesi di utilizzo dell’app
Google LLC ha risposto 27 gennaio 2021

Hey there,

Kevin here from Shopify Support. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with google not accepting your policy pages. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.

Kevin | Shopify

23 novembre 2019

Most simple way to put out ads(once u set up your merchant account). Conversation rate getting higher as the time goes on. It actually works.

Fitnatics
Canada
8 mesi di utilizzo dell’app
22 maggio 2022

That app has gone from average to bad. This is because recent updates make the bulk editor unusable if you have more than 1500 products.
You cannot change the width of the columns, cannot filter and if the webpage times out you have to start from page one again. I have 162 pages of products so this is very frustrating. As such I am forced to pay money for a 3rd party app ( I am using 'Feed For Google Shopping'
by Simprosys InfoMedia) so I don't waste or lose money with my google shopping campaign.
I have advised Shopify Support of my issues and they said it was a caching issue with my browser...

Crafty Divas
Australia
8 mesi di utilizzo dell’app
2 dicembre 2019

It was a great App and I like the way it Types letters to people like me who are interesting in their

Trik Production Company
Stati Uniti
8 mesi di utilizzo dell’app
Google LLC ha risposto 2 dicembre 2019

Hey there! Jonathan here from Shopify Support. Thank you so much for taking the time to leave us a review. I would love to talk to you further and better understand how the app is working for your business. I will send you an email to open up that line of communication with me.

Jonathan - Shopify Support

17 novembre 2018

Great idea. Very bad execution. It was not clear that starting a new Google Shopping Campaign will OVER-RIDE your existing shopping campaign. For 2 weeks our TOP performing shopping campaign was not delivering because this APP prevented it.

This APP NEEDS A LOT of improvement for shopify store owners. It might be great for some that don't have the slightest clue of how to get started with Google Shopping Ads but I can tell you first hand this APP leaves a lot to be desired. For one you are unable to set any sort of Target ROAS. You are unable to run any bid adjustments on specific devices and the conversion reporting is questionable.

If you want to know why this APP has ONLY 1 STAR install it and find out for your self.

EVOGimbals.com
Stati Uniti
8 mesi di utilizzo dell’app
1 maggio 2020

I've just signed up so I'll let you know when I get going. Looking forward to trialling it though.

Whenua Honey
Nuova Zelanda
Circa un anno di utilizzo dell’app
Google LLC ha risposto 21 maggio 2020

Hi there! My name is Jonathan and I'm a member of Shopify's support team. Thank you so much for leaving us a review! We love hearing from our merchants.

I'm glad to hear that you've decided to use the Google Shopping app to further your business! It's a fantastic marketing tool. I'm going to send you an e-mail to see if you have any questions now that you've had it installed for a few weeks, so be on the lookout for the message!

I look forward to speaking with you,

Jonathan E. | Shopify Support Guru