Google & YouTube , 7,779件のレビュー

総合評価
4.5
評価レベルごとの件数
  • 評価の69%は5つ星です
  • 評価の12%は4つ星です
  • 評価の3%は3つ星です
  • 評価の2%は2つ星です
  • 評価の13%は1つ星です
2023年5月28日

This app doesn't let you push the required Variants info to the merchant center.

- The app appends the Product name + Variants options in the title attribute for content API by default
- The "color" field is disabled in the Bulk edit page for variants.
- "Custom labels" are disabled in the Buld edit page for variants.
- ***missing Feed attributes*** on the Content API prevent you from fixing the issues aftermath using Feed Rules.

I would love to see google to atleast offer all the required listing fields to shopify users.

schwesternliebe
ドイツ
アプリの使用期間:8日
Google LLCが返信しました 2023年5月29日

Hi there,

Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.

Anh | Shopify

2023年9月4日

everything is good but tell now i m not get any sell

Gareeboo
インド
アプリの使用期間:13日
Google LLCが返信しました 2023年9月5日

Hi there! Thanks for leaving the review. From what we can tell on our end, it looks like you are all set up and ready to go. If you have any questions or concerns, feel free to reach out to our support team who can assist you: https://support.google.com/merchants/contact/shopify_3p_support_app

2023年6月28日

O app provê um feed de produtos muito deficiente com Google e a integração com Shopify deixa muito a desejar.

mammy.b
ブラジル
アプリの使用期間:4ヶ月
Google LLCが返信しました 2023年6月28日

Hello there and thank you for the review. We are sorry to hear you are having troubles with the product feed and will reach out directly to see if we can be of further assistance.

2023年7月14日

bug app, this app is suck and stupid, please fire the developers and product managers in charge for this stupid app

LANDGAP
中国
アプリの使用期間:1日
2023年8月15日

Funktioniert oft nicht richtig. Filter werden nicht korrekt anzeigt. Bulk Bearbeitung schwierig. Farben und Größen werden nicht übernommen.

Leja Concept Store
ドイツ
アプリの使用期間:2年弱
Google LLCが返信しました 2023年8月16日

Thank you for the review. For now you will want to edit variant color and sizes in the Shopify product page. Shopify actually owns the Bulk Editor feature and they are aware of the painpoints you brought up and while I don't have a date to share we expect improvements in these areas in the coming months.

If there is anything else we can assist you with, don't hesitate to reach out: https://support.google.com/merchants/contact/shopify_3p_support_app

2023年6月2日

Es ist nicht möglich ein bestehendes Merchant Konto zu verbinden. Lediglich wenn man über die App ein neues Merchant Konto erstellt funktioniert es. Vom Support keine Antwort erhalten.

Steven Rhodes Shop
ドイツ
アプリの使用期間:約1ヶ月
Google LLCが返信しました 2023年6月2日

Hi -- Thank you for your feedback. You should be able to connect an existing Merchant Center Account as long as you have admin access to that Merchant Center account and it is the same google user account you are using on step 1 of this app. I've reached out to you privately over email to try to help you resolve this issue.

2022年7月3日

For a free app/sales channel integration this can get you excellent results with both free Google shopping listings as well as smart shopping campaigns. We were seeing 15-20x ROAS on our smart shopping campaign from about the 4th month after installation, continuing for about 18 months. Although those levels are not what they use to be now, they are still decent. It’s important that you have a Google ads account and merchant center account set up and that your online store meets all of Google’s policies before connecting to your Google account. Once you connect your store to Google they will inspect your site and product listings and if your site does not meet all of the requirements then Google will suspend and possibly ban your account and it can be very difficult to get it resolved to try again. The app itself is a bit buggy and clunky. One major issue is that, even if you have product UPC/GTIN code entered in your product setup pages in your admin, Google will show your products as having no GTIN. While this doesn’t completely prevent your products from appearing on Google shopping listings & ads, it will suppress them from many search results and cause them to rank much lower. To fix this, you must go into the Google channel app and go to your products and change the ‘custom product’ field to ‘false’ for each individual product (it is blank by default). If you have a lot of SKUs this can be extremely time consuming, as you can only bulk edit fifty at a time, and each time you save, it starts you back over at the beginning of your list of products. There is no option (like in the products admin) to sort, filter, or bulk select more than one page of products. If you have 3000+ products like we do, expect to have to search, page by page for individual newly added products, only to be able to ‘fix’ one product and then start completely over from the beginning again to find and fix the next. These issues are the only reason for not giving a 4 or 5 star review.

Mels Crafty Mojo LLC
アメリカ合衆国
アプリの使用期間:4年以上
Google LLCが返信しました 2022年7月10日

Hi there,

Vance here from Shopify. Thanks for taking the time to leave a detailed review of the Google Channel. We truly appreciate your feedback. I'm going to send you an email to open up the lines of communication and address your concerns further.

Vance | Shopify

2022年10月9日

Very disappointing app. Basic functionality does not work. Cannot sync GTIN, which is essential, cannot sync shipping pricing, resulting in account suspension, cannot sync product stock status, resulting in suspension, etc. Only thing it does do is sync products, which it seems to do fine... until the products are all disapproved...No help from Google or Shopify developers.

defianceRC
アメリカ合衆国
アプリの使用期間:4年以上
Google LLCが返信しました 2022年10月16日

Hi there,

Thanks for reaching out with your feedback. My name is Vance and I work for Shopify support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.

Vance | Shopify Support

2023年1月17日

Unfortunately this app doesn't map the 'google product category' from shopify to the merchant center. It also features a 3 way tick box for 'product identifier'. Other than that it works ok.

Bumbles & Boo
イギリス
アプリの使用期間:約4年
Google LLCが返信しました 2023年1月26日

Hi there,

Thomas here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the queries you have with the Google Channel. I'll be sending an email out to you shortly with further information on this.

Thomas | Shopify

2021年10月18日

Same issues here. We are very much unhappy. It was working great but stopped working from around 3-4 weeks ago without giving any notice or issues. Still it's not working. Our sales and traffic are lost too much. Please investigate ASAP. Thanks.

hydrafitnessparts
アメリカ合衆国
アプリの使用期間:約4年
Google LLCが返信しました 2021年10月20日

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want you to get the support you need in regards to the issue you are facing with the Google Channel. I'll be sending an email out to you shortly to explain some details. I look forward to communicating with you there.

Adil | Shopify