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Hi Mr. CEO, why do you publish an app and close the old one, although you can not use the new one in Europe? Are you crazy?
I like Shopify very much. But that's complete bullshit.
Thanks for nothing.
It broke my Google Shopping experience.
We are forced to upgrade, then it goes ahead and doesn't work.
As I use a multi-client Google Merchant Centre this app isn't supported, even though the old one was.
I'm literally at a loss as to how this could have happened. At the very least you'd think they'd include the same functionality as the old app.
This app deleted my product feeds on Google and that took hours to complete. I wouldn't download this app.
This app is not very good. It uploads all my products without letting me know what fields are required and then makes the account suspended for incorrect info. What
Wouldn't it be better to:
1. Display what is incorrect
2. Do not let incorrect info get submitted
3. Once corrected, allow for submission.
4. Avoid unnecessary account suspensions and friction..
Current state:
1. Upload, incorrect, straight ban.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your review with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs so this feedback is very appreciated. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.
Claire l Shopify
Sadly the app does not work properly, First my account got suspended and now the app is not working at all and I cant even open it.
Hi there,
Brett here from Shopify, thank you for taking the time to review the Google sales channel app. I'd like to open a dialogue between yourself and our specialized support team. I'll be following up with an email to discuss your specific case.
Brett | Shopify Support Specialist
This is too bad to use at all. My product cannot be approved,My product does not have any violations, it is difficult to pass the review
Hey there,
Robyn from Shopify Support here. Thank you for taking the time to share your thoughts with us about the Google Channel. I'm sorry to hear of the struggles you had in getting products approved. I'm going to follow up with you in an email to open up the lines of communication so I can dig further and see if I can help with getting the channel set up and working for your store.
Robyn | Shopify
I can see every store is having the same issue, I have uninstalled the old app but the new one isn't working.. great move Google... Get this fixed ASAP and stop costing us sales!
it wont allow me to confirm my last 2 on my checklist & i have everything in place, so i cant rate until this is fixed
Hey there!
Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing.
I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication.
Claire - Shopify
Worst app ever. Installed it and instantly got suspended from Google Shopping Merchant account. DO NOT INSTALL THIS APP unless you are 100% sure you have everything as per Google's policies setup.
Cannot use with EUR. USD only.