리뷰 (9,104)
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I like it a lot it’s free and fun and I’m slowly getting the hang of it. Looking forward to seeing some sales
Hi there, my name is Jonathan and I'm a member of Shopify's support team! Thank you for leaving this review.
I'm going to shoot you an e-mail and see if there is anymore feedback you'd like to provide! Keep an eye out for the message.
Talk soon,
Jonathan E. | Shopify Support Guru
No fue buena
Thank you for leaving feedback. We are sorry your experience so far has not met your expectations. If you need assistance getting setup or have any other questions, we have a support team available who would love to help: https://support.google.com/merchants/contact/shopify_3p_support_app
Many places are not perfect and need to be optimized again. Many places are not perfect and need to be optimized again. Many of the structural attributes required by the customer's merchant center have not been added, and batch editing operations are not convenient.
I completed the job but still not sure how to use the Google shop. I would've loved for a more thorough learning tutorial
Hi there, my name is Jonathan and I'm a member of Shopify's support team! Thank you so much for leaving us a review. We really appreciate hearing from our merchants!
We have a ton of really fantastic learning tools to help you better understand the Google Shopping App! I'm going to follow up with you via e-mail and include a few different tools you can utilize. Look out for that message!
Talk soon,
Jonathan E. | Shopify Support Guru
very good app for connecting to google services very easy to use. it would be better if the area where you edit google meta fields had the option to filter by tags or collections. also is it possible to edit google fields for variant products? at the moment i use supplemental sheets directly in google merchant to add this info
I used this app to help me reach shoppers. I like this app because it is easy to use. I would not recommend this app to others because it is too invasive.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.
Claire l Shopify
A bit complicated to use, products does not sync right away. Documentation is not clear. Steps are detailed oriented, which is good.
Hey there! Amy here from Shopify Support. Thanks for taking the time to leave us a review. I'm sorry to hear that you feel our app is complicated to use. I would love to talk to you more about that and hear your thoughts on how it can be improved! I will send you an email shortly to open up the lines of communication. In the meantime, you can refer to our help doc here - http://bit.ly/2LoMh4t if needed.
Amy - Shopify Support
Terrible user experience because there are no explanations OR the reasons do not make sense to the user. Lack of clarity as to whether information is required or optional. No explanation as to how my store is helped by providing i9nformation in many cases.
Hi there! We are sorry to hear the Google & YouTube app has not lived up to your expectations so far. We have noted your feedback and will share it with the relevant teams. We are also excited about some upcoming improvements within the app that should address this feedback; look out for that in early 2024!
If there is anything we can do to help you, our support team is standing by should you need any assistance. https://support.google.com/merchants/contact/shopify_3p_support_app
I installed Google channel and it automated a Smart Shopping campaign for me and it was working beautifully for about two weeks, but then Google Ads Manager prompted me to upgrade my campaign to Performance Max, indicating that ALL Smart Shopping campaigns would be switched to PM in July and that I should do it early to reap greater results sooner. So, as there was not an option to do this in the Google sales channel, I did it directly in Google Ads manager. Now, the old Smart Shopping campaign was disabled and the new PM is not getting as many sales. And, both Google Merchant Center and Ads Manager appear to have completely disconnected from Shopify. Conversions, budget, cost not updating in Shopify at all. When I go to the Merchant center, it tells me the I should connect Shopify's Google channel to advertise, but I'm already advertising! I'm concerned that my conversions are being missed, and that when I update or create new products in Shopify they will no longer sync automatically with Merchant Center or Ads but I have searched high and low for tutorials on how to fix this problem, as it's new. If google is forcing all Smart Shopping campaigns to switch over to PM, then surely this is going to be a big problem for everyone using Google Channel? PLEASE HELP! Thank you.
Hi there,
Vance here from Shopify. Thank you for taking the time to share your review. Your feedback is extremely important to us. I'm sorry to hear that you've run into issues with Google wanting you to upgrade your Smart Shopping campaigns outside of Shopify. I'm going to look into this further and follow up with you in an email to open up the lines of communication and offer you further support.
Vance | Shopify
Ik hou van de werking van de app, enkel is het jammer dat er geen knop is om alle producten ineens in de app te plaatsen. Dit zou zeer veel tijd en werk besparen om al onze producten erin te steken. Idem met een algemene instelling voor opvolgen van stock.