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I find this app SO useful and it has certainly helped my small business grow and be found by others
For an I.T phobic I found the app very user friendly and easy to navigate. I wasn't endlessly sitting with my head in my hands
Insanely difficult to use, the functionality is split between 3 different products and google can't take in feed data properly even though every field is filled out. really horrible customer support by a giant corporate giant that doesn't care about you whatsoever
Hi there,
Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing.
Vance | Shopify
The manage products screen is really lacking. I need to add values for MPNs, Google Product Category, etc and there's no way to filter out products. I am stuck trying to scroll through thousands of products (which load very slowly) to get to the couple hundred I need to edit.
Thank you for the review. We have noted your feedback around the bulk editor. That portion is actually owned by Shopify but we will be sure to pass on the feedback to the relevant product teams. One workaround you may find useful in the meantime is using the import/export feature available on the Shopify Product page. More details can be found here: https://help.shopify.com/en/manual/products/import-export
If there is anything else we can do to help you, don't hesitate to contact us! https://support.google.com/merchants/contact/shopify_3p_support_app
Good
Very good app.I am very happy with all the help and support you provide.When ever I ask for help you explain me the steps to resolve the issue
The main issue that we have is the GTIN missing issue, but apparently that's old news with the amount of reviews and the inability for the issue to be fixed. Either support doesn't have the authority to float this critical issue up, or there's a brick wall between Shopify and Google. Either way, not very reassuring. Through testing it has become pretty clear that either column for GTIN on the data being sent to GMC either has a bad naming convention or bad path way assignments as GMC will pull all other data but the UPC, which is on the data sheet going to GMC - it just gets read on the GMC side as a blank cell. The thing that is really irritating is that although we cant fix this ourselves, it cannot be that hard of a fix.
Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the Google channel app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify
Good help me to reach more people and population of consumers. Simple and free, great to start a business !
I used this app to increase my visibility. I think it was very simple to set up. I recommend this for anyone.
I use this app often and I think it is the best. I have had most of my customers from this channel but there is a connectivity problem which I am trying to solve.