리뷰 (9,102)
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My ad account has been suspended due to no GTIN, MPN, code and I have custom products. This is very frustrating. Google has given me instruction on editing the API feed to - but that does not seem possible.
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with a Google account suspension. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and get you set up fully.
Robyn | Shopify
Just started put the set up was pretty easy. Wont know anything else until I set up a campaign.
Really easy to setup if you have Google Merchant Center account ready to go. Select a target market and you are good to go.
Our Google Merchant centre and Google ads account got suspended, as soon as we installed this.
Shopify experts should evaluate each app before launching. It's so disappointing.
Hey there,
Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the clarification you need in regards to the suspension you are getting. Although Google is best to direct you with this, I'll be sending an email out to you shortly to explain some details that could help. I look forward to communicating with you there.
Adil | Shopify
Had several products disapproved upon downloading the app. After wasting time researching solutions, tweaking product pages to apply the seemingly needed changes and waiting for pending products to be reviewed, nothing has changed.
The support team's help so far has been dismal, feels like the rep did not care about helping at all.
Overall: a lot of time lost, very disappointing.
Thank you for taking the time to share this feedback with us.
Our team works hard to improve our app functionality so while the final approval of products is up to Google, I would like to look into this further for you.
I’ve reached out to you via email, and look forward to hearing from you soon. -Lizzy, Shopify Support
Great App, I am about to start using it and I feel it will be very useful for me to improve and grow my business. I will put the effort to understand all aspects of the app
The app has 4 major problems:
1) Sometimes it does not synchronize well the attributes with merchant center (for example GTIN or EAN) with a large decrease in performance in the display of free product sheets on Google
2) It is not possible, for products that do not have an EAN or GTIN code, to assign the MPN code or the product SKU through the additional rules of Merchant Center
3) It is not possible to manage list prices and discounted prices
4) It is not possible to manage any Metafields to be assigned to products through the Merchant Center rules Update 31/12/2021
No one from support emailed me
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with the Google Channel. I'm going to follow up with you in an email to discuss this further.
Adil | Shopify
Well i placed and ad and it kept saying it was creating and never stopped. The ads went through but i couldn't edit, delete or pause the ad because it was stuck saying "creating" basically taking my money without my controll...Deleted and i want my ad spend back.
I used the app to help me do sales and reach more markets and it worked well for me. I really enjoyed the experience and the quality of the work.
The setup was super simple, loved how quickly I was able to set this up. I would highly recommend this. A+++++