Google & YouTube , 리뷰 7,845개

전체 평점
4.5
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2020년 3월 14일

This app helped me a lot and i like it because it's very useful and it shows you how to put up some ads and campaigns to show your shop.

Stress Less Corporation
스페인
앱 사용 기간 26일
2020년 7월 30일

I've been using this app for years with my other businesses, so I came back when I started another one

pickupthemagic
미국
앱 사용 기간 26일
2022년 1월 17일에 편집됨

My Google Merchant is suspended because this app is not working correctly. Shopify says they are aware but can't do anything and Google says they are aware and can't do anything. So far 2 issues with this app: 1. If your default package in shipping settings has weight your account WILL get suspended for inaccurate shipping price as Shopify calculates shipping price based on item weight + package weight (which is the correct way) and google calculates purely based on item weight. To resolve this, this app needs to add default package weight to item weight and ONLY then submit weight to google. 2. If you have both taxable and non taxable items in your store it WILL get suspended for inaccurate tax information, because when product is checkmarked as not taxable google merchant won't calculate tax on shipping. To resolve this a sub attribute for the tax "tax_ship" needs to be implemented and a check mark added right next to product not taxable.

Medicinal Supplies
미국
앱 사용 기간 12개월
답글 Google LLC개 2022년 1월 17일

Hi there,

William here from Shopify support. Thank you for taking the time to review our app and provide this valuable feedback. I see that you've already identified the current workaround to this issue and I'll be sure to pass the additional info you've included here on to our development team. I'll also reach out to you via email to discuss the options we have to get this working for you.

William | Shopify Support specialist

2022년 11월 19일에 편집됨

This app is garbage, Shopify blames Google, and Google blames Shopify. Just got an email from Google. This is regarding over 200 pending items for 7 business days. Here's what it says: Hi Scott, We do not support Shopify as we do not have access to it, which is why I cannot tell what is causing this issue in Shopify. Please contact their support, I hope they can figure this out and get your items approved as soon as possible. If you have additional questions about Google Ads or Google Merchant Center, please let me know by replying to my email. Sincerely,
Magda

thegrillebadgestore.com
미국
앱 사용 기간 12개월
답글 Google LLC개 2022년 11월 20일

Hi there,

Thanks for reaching out with your feedback. My name is Vance and I work for Shopify support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.

Vance | Shopify Support

2018년 6월 28일

cant even use this in the UK EU.

Chromateq
영국
앱 사용 기간 12개월
2021년 3월 16일

not sure yet dont have enough data to say anything .................................................................................

TALK DRAMA TO ME
미국
앱 사용 기간 거의 2년
답글 Google LLC개 2021년 3월 19일

Hey there,

Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to see if I can help you any further with getting the app set up and working for your store.

Claire l Shopify

2020년 6월 3일

This was very easy to follow and set up. I didn't have any problems at all. I am looking forward to seeing the results.

Kami‘s Krafts
미국
앱 사용 기간 26일
2018년 12월 14일

I wish I could give this app less than a 1 star. You cannot use this app and use Google Shopping Express. It over writes the shipping settings to 1-99 days!!! All Shopify would do is fill out a "frustration report." That just makes the matter worse.

Snap Supply
미국
앱 사용 기간 12개월
2023년 1월 28일

Tengo problemas permanentes para sincronizarlo con la tienda. He ido incorporando categorías de los listados de productos google, he ido haciendo mejoras, pero siempre terminan dando un error a los productos.

Mara Regalos
스페인
앱 사용 기간 11개월
2022년 3월 23일

This stopped working correctly. No longer connects to the Merchant account with a Verified domain if you have an advanced Merchant account. Feeds go to the wrong account. Creating a merchant account creates a new ID as a top-level account and you can't delete them from the Google merchant admin panel, even when logged in as an admin.

POR-15
미국
앱 사용 기간 11개월
답글 Google LLC개 2022년 3월 25일

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. I'm sorry to hear about the challenges that you have run into while getting the Google channel set up. I'll be sending an email out to open up the lines of communication and help where I can.

- Nate | Shopify