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I honestly don't know why there are all of these negative reviews. Although it takes it some time to get going (products approved, etc.), in about a week we were up and running fine and getting business from it. It works great for us.
Easy to set up but unsure if it works yet as I was not given time to sell anything before it prompted me to rate the app.
Looks good so far. Fast- orderly and a good instruction to follow. Looking forward to work more with this and master the basics of adds with google. This tool will help alot thats for sure.
Shopify feed is not pushing product information to google merchant regularly. This is a consistent issue and when I contact Shopify costumer care these people send one line messages and respond slow most of the times 24 hours later, at this rate I’ll be an old man before these people fix the issues.
Google is no help complete BS service.
# *App Review for Marketplaces - Internal notes - Do not share with merchant*
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**Troubleshooting steps:**
**Response to App Store Review:**
Hi there,
Thanks for reaching out with your feedback. My name is Chris and I work for Shopify support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.
Chris | Shopify Support
Google has to many standard and the rip you off with google ads. For the majority of the time that I had my business my account was suspended with them and I got very little help and next to no customer service.
Hey there! Spencer here from Shopify Support. I would be happy to follow up with you and help you with getting your shop approved. I will send you an email so that we can chat further! Also keep in mind, anytime you need support, you can click on the "Get Support" button in the top right corner of the Google Channel. This will send your request/question directly to our support team. Spencer | Shopify
Funktioniert oft nicht richtig. Filter werden nicht korrekt anzeigt. Bulk Bearbeitung schwierig. Farben und Größen werden nicht übernommen.
Thank you for the review. For now you will want to edit variant color and sizes in the Shopify product page. Shopify actually owns the Bulk Editor feature and they are aware of the painpoints you brought up and while I don't have a date to share we expect improvements in these areas in the coming months.
If there is anything else we can assist you with, don't hesitate to reach out: https://support.google.com/merchants/contact/shopify_3p_support_app
It's a great app. From what I know about Google Shopping so far, it's easy to navigate. I'm looking forward to a successful experience with this app.
I used this to market my Shopify products. Super Easy to use and I'd recommend using it to get your product out to others.
Avoid it if you can, or at least make it your last priority. I wish I tried to manually set myself up on google rather than use this tool.
Is currently the slowest 3rd party app on my site, will not work out of the box (and may do 'weird' things like add multiple pixels and then connect to the wrong one), and there is 0 support (no contact for months, once I had an employee invite me to a meeting and then not show up) for when your account inevitably gets flagged by some faulty automation.
Hello there and thank you for the review. We are sorry to hear your experience has been less than stellar. We do have a dedicated Shopify support team on standby and they can be contact here: https://support.google.com/merchants/contact/shopify_3p_support_app
They will be able to resolve open questions you may have or in the case that you do find a bug, they have the resources to escalate internally. Thank you again for the feedback - we will pass it along to the relevant teams.
This app should serve a great purpose to my online store. I can see it generating tons of business for me.