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I use this app to browth my store and sell more every day and develope a lot of new ideas to coomerce
It does not sync the products correctly with google merchants. When I made a bulk edit in my products price in Shopify, it did not sync with google feed, and some products were reproved in google because of the different price in the feed x website. Also, my products have variants of size and color, and it does not sync that information with google automatically because the option is not written in English, is in Portuguese. So... it has a lot to improve!!!
Hi there,
Thank you for leaving this review on the Google channel, we ensure that our development team is able to review all received feedback to improve our app. My name is William and I want to help you with your concerns today. Please look out for my followup email,
William | Marketplaces Support Specialist
Shopify
After having no luck initially with this app until a negative review was written I have now had great support from john at shopify to get things moving and products approved. Now we will see if the spend gets results.
Super easy to install and sync with shopify. All I had to do was follow the steps, and it was done! I am using this app to hopefully boost sales!
its great stuff here mister and i like it alot and this is www.spottoshop.com we are here and ready to sell stuff yeps
Great support from Shopify to help their customers in getting their products online. Very fast and responsive.
This app is for those who trust Google with their 'Smart Shopping' campaigns, but not suitable for proper Google Shopping Campaigns (where you can manage bids and segment, switching products on and off etc.). Smart Shopping does not provide the best ROI for businesses so would recommend choosing a more versatile tool and managing your Ads more effectively.
Hi,
I'm Cíara from Shopify Support, thank you for leaving the review. We always want to hear how our merchants feel about our apps.
The Google Shopping app is designed for a simple feed which runs smart shopping campaigns inside it, but if you want to run a regular campaign, you can still use the app to run the feed. I'm going to follow up with you via email to give you some more information.
Cíara | Shopify Support
A little bit confuse to set and also we never know how the products are displaying. Overall Google Mechant is very very complicated.
Hello there and thank you for the feedback. I wanted to share some resources that cover how to use the app:
Webinar video: https://www.youtube.com/watch?v=8jcEtaaqtnw
Help Center: https://support.google.com/merchants/topic/13402337?hl=en&ref_topic=11270841,7259405,&sjid=5098060001685599478-NA
We will also reach out directly to see if you need any additional assistance.
My products are not being recognized by the google sales channel when I consult them in the app, they are neither approved nor disapproved nor pending. It's as if there are no products on the site, even though they are marked as active in this sales channel in the product settings.
Hi there,
Brett here from Shopify, thank you for taking the time to review the Google sales channel app. I'd like to open a dialogue between yourself and our specialized support team. I'll be following up with an email to discuss your specific case.
Brett | Shopify Support Specialist
This do not work. I was thinking it just was my luck but looking at all the reviews it's not just me. I have troubleshoot so many times. Google no help and shopify def not any help.
Hi there,
Thanks for reaching out with your feedback. My name is Vance and I work for Shopify support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.
Vance | Shopify Support