리뷰 (8,128)

전체 평점
4.5
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  • 평점의 12%가 별 4개입니다
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2023년 8월 31일에 편집됨

Lastimosamente bloquean las cuentas y las razones son generalizadas y no ofrecen un apoyo al emprendedor cercano , simplemente te bloquean y no dan razones perjudicando los negocios. Que decepción. Menos mal no es la única.

Mystic Marvel Online
콜롬비아
앱 사용 기간 22일
2023년 10월 13일

Dificuldade de Configuração

SL Silvia Decorações
브라질
앱 사용 기간 대략 1년
답글 Google LLC개 2023년 10월 16일

Hello and thank you for leaving a review. I am sorry that you found the configuration to be difficult. We do have a support team available to help in these cases, you can reach out to them here: https://support.google.com/merchants/contact/shopify_3p_support_app

They should be able to help you get started. Thank you again for your feedback.

2023년 11월 9일

hjk,jghf

Blu Modz
미국
앱 사용 기간 4개월
2023년 7월 30일

Youtube da kullanıcı sayısı ve izlenme sayısı ile yeni bir işletmenin feed yapamayacağı bir uygulamanın hiç kimseye faydası olmayacağını düşünüyorum. böyle olunca da ücretli uygulamalara yönleniyorsunuz.

D'Monties Mobilya
터키
앱 사용 기간 6개월
답글 Google LLC개 2023년 7월 31일

Hi there! We are sorry to hear the Google & YouTube app has not lived up to your expectations so far. We have noted your feedback and will share it with the relevant teams. If there is anything we can do to help turn this around for you, our support team is standing by should you need any assistance. https://support.google.com/merchants/contact/shopify_3p_support_app

2018년 10월 31일

Hope this review helps someone make a better decision when choosing how to sync to Google.

This app is meant for new small merchants just getting started or merchants not yet setup with Merchant Center or Ads.

Beware if you are an established merchant:
- This app will change all product ID's to XXXXX-XXXXX and make it incredibly difficult to run ad campaigns for certain products as you will need to match the ID to your SKU. Impossible if you have hundreds or thousands of SKUs.
- If you have approved products you will need to re-sync your catalog. This will cause all of your SKUs to go thorough the approval process again. In many cases you will need to wait weeks to get items approved again.
- If you use a shipping app like Boxify to set your shipping settings this app will not import settings outside of Shopify's shipping settings.
- If you have manually configured shipping settings on Merchant Center, all settings will be deleted every-time the app syncs.
- Google Shopping Fields will need to be set one item at a time as there is no excel upload feature that I could find.

There is no support for this app, they blame everything on google. I was told that google doesn't have a way for them to not overwrite the shipping settings... yet all the other apps on the marketplace are allowed to do this.

Developer Suggestion:
1) Don't send the shipping settings to Google, let users set their own shipping rules.
2) Send SKU# or add SKU# to item ID (ItemID-SKU) to allow better control on the Google ads side.

Conclusion:
This app works fine if you don't mind manual work. If you are busy and are trying to grow your business this app will slow you down. If you have a store with 100 items or less or not using a shipping app like Boxify then this app will probably work fine for you.

Issues like this makes us think that upgrading to Shopify Plus might not be worth it. To many apps needed to run a store, little to no support for free Shopify apps, or the apps are useless for larger growing merchants.

iFilters
미국
앱 사용 기간 6년 초과
2018년 7월 30일

It looks produts pubblished and i get a message saying "you can use your products in you google adwords compain" but..... login into merchant account no feed visible, only something tagged as "API" but no feed, and linking adwords with merchant same thing, the only product online is the one charged manually directly with FEED in google the merchant tool. App completely unusefull. :( what a pity.

Semimarijuana
이탈리아
앱 사용 기간 6년 초과
2019년 4월 3일

Contacted Shopify multiple times about this not working. I was told to fix things and even after i did NOTHING. Just going to go to google shopping directly.

lexinoelbeauty.com
미국
앱 사용 기간 5년 초과
답글 Google LLC개 2019년 6월 3일

Hey there, thanks for sharing this feedback. I'm sorry to hear your issues were not resolved! That said, we're working hard to ensure our apps work for everyone, so I'd like to look into this further for you. I’ve reached out to you via email, and I hope to hear from you soon! - Lauren, Shopify Support

2018년 10월 12일

Screwed up my Google Shopping account and doesn't work, I have been forced to move over from another app by Shopify, I was also forced to uninstall the other app even though it was working perfectly fine, it is now not working at all and I am loosing £1000,s of pounds until this matter gets repaired because I can't upload my google shopping feed - Absolutely fuming, it's ridiculous!

InterSecure
영국
앱 사용 기간 5년 초과
2022년 12월 2일에 편집됨

My product is review for past3 days. Kindly help. I am facing issues with catalogue. My new products are not showing up

Huedee
인도
앱 사용 기간 5년 초과
답글 Google LLC개 2022년 11월 28일

Hi there,

Thanks for reaching out with your feedback. My name is Chris and I work for Shopify support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.

Chris | Shopify Support

2022년 8월 27일

The app is full of bugs and there is no customer service help what so ever. The app got stuck on the verification stage, absolutely useless.

The Key Planner
뉴질랜드
앱 사용 기간 대략 5년
답글 Google LLC개 2022년 8월 30일

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use Google channel on your store and leave a review. I understand you are experiencing some difficulties with the verification steps in the channel. I'm going to follow up with you over email to open up the lines of communication and see how we can provide some support for you on this.

Charlotte | Shopify