리뷰 (9,093)

전체 평점
4.6
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2020년 3월 3일

I sont really use google shopping a lot but i will try to start using it to rate it again and figure if it helps

avi&eve
미국
앱 사용 기간 10개월
답글 Google LLC개 2020년 3월 11일

Hi there, thank you so much for leaving a review for us here. We really appreciate it! My name is Jonathan and I'm a member of Shopify's support team. I love hearing from our merchants!

I'm going to follow up with you via e-mail and see if there is any feedback you'd like to provide us thus far to help us improve the Google Shopping app.

Look out for that message soon!

Jonathan E. | Shopify Support Guru

2018년 10월 22일

Products are not syncing correctly with Shopify products. I have to update both lists. When I update products on google shop products it won't save.

ShopSK
미국
앱 사용 기간 9개월
2018년 12월 5일

It would be nice if VAT could be configured. AFAIK is not possible to export price including VAT (required in some countries)

b2bdental
스페인
앱 사용 기간 8개월
2021년 12월 8일에 편집됨

For listing things it's great, until it starts wanting settings that shouldn't apply to that product at all. Gender, age, etc for paint. Fixing this does nothing since the item is back up on the list for yet something else the next day or hour. Image crawls? 3 days? Nope. They never finish. I don't even know what they are looking for in image crawls. Missing GTINs or wrong ones? Fix them? Nope. It still says it's the wrong GTIN even though you scanned right from the product. I have been fighting this daily for a month now and still have over 500 products on the publish error list that keep coming back.
Edit: Now over half my products are coming up with the error of not having a GTIN... but only when the GTIN is scanned or the product altered in any way. THey all have barcodes (gtins) in the listings! Customer support has stopped responding after the first email.

Chimera Hobby & Games
미국
앱 사용 기간 8개월
2023년 8월 8일

Very complicated to use. Too many merchant centers and apps (Google analytics, Google ADS, Google Merchant Center, and the list goes on).

App has a lot of glitches and each person sends you to talk to someone else for assistance

OH VOILA JEWELRY
미국
앱 사용 기간 8개월
답글 Google LLC개 2023년 8월 13일

Hi there! We are sorry to hear the Google & YouTube app has not lived up to your expectations so far. We have noted your feedback and will share it with the relevant teams. If there is anything we can do to help turn this around for you, our support team is standing by should you need any assistance. https://support.google.com/merchants/contact/shopify_3p_support_app

2020년 6월 21일에 편집됨

Unreliable. It worked for one of my stores but not for the second store, they have told me it is a known bug.
Support has stopped responding

Brandlyz
프랑스
앱 사용 기간 7개월
답글 Google LLC개 2020년 7월 31일

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs, I am sorry to see you were affected by recent issues. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team and we can work to get everything set up for you.

Claire l Shopify

2017년 12월 25일

need old version, i have 300 thousand product, this app only support 10 thousand

Casetriumph Com
인도네시아
앱 사용 기간 7개월
2020년 1월 4일에 편집됨

Wow. the process is rather perplexing a nd confusing. Much of the knowledge material is obsolete and chat / email is slow in coming. Complaints even to head office go unanswered. Gurus, whose job it is to be knowledegable in all aspects of Google shopping setup are deficient in providing answers. Instead, they refer to a absolutely inadequate knowledge base. Whew. It took me weeks to see the light of day which I stumbled into. Not sure at this time if I am on right track but I pray that my efforts do not wind up costing me without a bit of yardage gain. Make the process more simple Google. I know you can.

Backpacks Oasis
미국
앱 사용 기간 7개월
답글 Google LLC개 2020년 1월 6일

Hi there, my name is Jonathan and I am member of Shopify's support team!

I'm sorry to hear that you've been having trouble with the Google Shopping app. We appreciate your feedback, and I would love to hear more about your experience so that we can share it with our developers.

I am going to follow up with you via e-mail to to discuss the overall experience you've had thus far. Please be sure to check both your inbox and your junk mail for the e-mail!

Talk soon,

Jonathan - Shopify Support

2023년 2월 27일에 편집됨

The process to add product to my Shopify store has been a nightmare and still has not synched with my store. I have been on with multiple agents from Google and they were little to no help. Thank goodness for Shopify they are currently assisting me on this issue.

ESTOLIA'S
미국
앱 사용 기간 7개월
답글 Google LLC개 2023년 3월 1일

Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify

2021년 12월 12일

Ich versuche Produkte die mehrere Farb- und Größenvarianten haben, zu Google Shopping hinzuzufügen. Jedoch scheint es, als müsste ich für jede Variante ein extra Produkt anlegen, wie beispielsweiße T-Shirt black gr. M, T-Shirt black gr. L und T-Shirt black XL. Das ist nicht praktikabel. Die Produkte die bei meinem Fulfillmentservice angelegt werden, haben bis zu 12 Farben mit den Größen XS, S, M, L, XL, XXL, 3XL. Das sind 84 Varianten. Oder gibt es eine Möglichkeit bei den Google-Feldern, mehrere Farben und Größen anzugeben? Ich habe es schon mit "XS, S, M, L, XL, XXL, 3XL" und "black, bottle green, burgundy, dark heather grey, ocean depth, plum, french navy, anthracite, stargazer, azure, skyblue, royalblue" versucht.. Mir ist aber selber schleierhaft, wie diese Eigenschaften auf die Varianten übernommen werden sollen, deren Felder unter dem Hauptprodukt aufgeführt sind, die ich nicht anklicken und bearbeiten kann. Warum können nicht einfach alle Informationen eines Produktes übernommen werden und dann werden noch notwendige Infos für Google wie Produktkategorie, Altersgruppe, Geschlecht und Zustand manuell hinzugefügt über den Bulk-Editor?

Ravenation.eu
독일
앱 사용 기간 5개월