Google & YouTube , 리뷰 7,832개
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App does not save metafields for products. I fill out what it wants and it will not stay saved. This is extrememly frustrating.
Complete headache and not even remotely intuitive. Wanted to like it because I use Google Adwords. Frustrating.
Hi, there! Thanks for sharing your feedback about the Google Shopping app. I'm sorry to hear that you found the experience frustrating. I'd love to work together with you to help get the app set up for your business, so I've reached out to you by email and hope to connect soon. -Emma, Shopify Support
Forced to change over to this app from an older version and it is totally useless. Doesn't present the correct calculated postage values to Google. Has messed up settings in my Google Merchant Centre. No way to customize the feed at all. Would leave a quarter of a star if possible.
i try to connect the my website&Google Shopping. but i dont know what happen. its coming up Ineligible for enhanced listing.
So i want a contract the CS team. But long time no answer..
Hi there,
William here from Shopify support, thank you for reaching out about your concerns with the app. Typically we're able to resolve errors like this but in order to do so I'll need to reach out to you directly over email to discuss account specific details. Please look out for my email.
William | Shopify Support Specialist
Solo disponible para EEUU por lo cual no se pudo concluir el proceso de registro y de actualización de los productos
All they do is reject your product, and suspend your Merchant Center account so you can't advertise on Google
Hey there!
Charlotte here from Shopify Support. I would be happy to follow up with you and help you through any errors that you are experiencing. I will send you an email so that we can chat further! Also keep in mind, anytime you need support, you can click on the "Get Support" button in the top right corner of the Google Channel. This will send your request/question directly to our support team.
Charlotte | Shopify
Need some fix. Trying to get products approved on google but cannot do it..............................
I completed 90% of the form to be then told it is not supported for my country Trinidad and Tobago. It’s google, why aren’t you compatible with all countries and currencies??
Hi there,
Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support.
Vance | Shopify
Google suspended my account claiming I had a parked domain... which is not true. I contacted their customer service which was no help. I've now given up and deleted the app. I should have just taken the hint from the previous reviews and avoided this all together.
Hi there,
Thomas here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. Although Google is responsible for all account suspensions, I'll be sending an email out to you shortly with information that can help.
Thomas | Shopify
I tried for three weeks to use this piece of junk and the support team was totally worthless as you would expect from google. They offered no help whatsoever in telling me which hoop to jump through to get shopping approved. We should expect better.
Hi there! Amy here from Shopify Support. Thanks for taking the time to leave us a review.
I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication!
Amy - Shopify Support