Omtaler (8 767)
Raffiner
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Etter vurdering
Buenisima simple de utilizar y cargar informacion, todo el proceso fue claro y sencillo y ahora solo queda comprobar
I enjoyed setting the account up I was just a little confused on all of the policies and contact information that had to be listed on the home page.
I also found this app to be garbage. Google won't approve any of my listings. If anyone has found this to work please let me know the secret.
Hi there,
Thanks for reaching out with your feedback. My name is Chris and I work for Shopify support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.
Chris | Shopify Support
Ajuda muito na divulgação , mas e dificil entender o que se pede quando precisa configurar, e recusa muitos produto
Hello and thank you for your review and feedback. We will reach out directly to see if we can be of assistance in getting all your products to properly show.
Good experience. My account was suspended for few weeks and i had no clue what was the reason. Google should be a bit simplified for people like me. many things a new business person does not understand and google should give account holders exact reason for account suspension.
Great App, love it and will definitely promote it to others. Everyone must use this app if they want to be successful.
My Google Merchant is suspended because this app is not working correctly. Shopify says they are aware but can't do anything and Google says they are aware and can't do anything. So far 2 issues with this app: 1. If your default package in shipping settings has weight your account WILL get suspended for inaccurate shipping price as Shopify calculates shipping price based on item weight + package weight (which is the correct way) and google calculates purely based on item weight. To resolve this, this app needs to add default package weight to item weight and ONLY then submit weight to google. 2. If you have both taxable and non taxable items in your store it WILL get suspended for inaccurate tax information, because when product is checkmarked as not taxable google merchant won't calculate tax on shipping. To resolve this a sub attribute for the tax "tax_ship" needs to be implemented and a check mark added right next to product not taxable.
Hi there,
William here from Shopify support. Thank you for taking the time to review our app and provide this valuable feedback. I see that you've already identified the current workaround to this issue and I'll be sure to pass the additional info you've included here on to our development team. I'll also reach out to you via email to discuss the options we have to get this working for you.
William | Shopify Support specialist
Seamless and fast! Breezed through the setup within minutes and not as complicated as I have expected. Easy to manage marketing within Shopify environment rather than having to go to various platforms.
This app is garbage, Shopify blames Google, and Google blames Shopify. Just got an email from Google. This is regarding over 200 pending items for 7 business days. Here's what it says: Hi Scott, We do not support Shopify as we do not have access to it, which is why I cannot tell what is causing this issue in Shopify. Please contact their support, I hope they can figure this out and get your items approved as soon as possible. If you have additional questions about Google Ads or Google Merchant Center, please let me know by replying to my email. Sincerely,
Magda
Hi there,
Thanks for reaching out with your feedback. My name is Vance and I work for Shopify support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.
Vance | Shopify Support
This app is easy to set up with step by step directions offered with google compass! Would recommend.