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This app is not working. Our product have been showing as pending for over 2 weeks. We have reached out to support many times to see how to fix the errors with no help. Is there a shopify expert that can help let us understand what the issue is? This is the worst marketing experience ever. We are loosing money trying to figure it out.
Hi there!
Paola here with Shopify. Thank you for taking the time to tell us about your experience with our app. I completely understand your concern about your products being on a pending status for 2 weeks and I will be reaching out to you shortly through email so we can address that issue. I want to make sure you have all the tools to take the most out of the Google Channel app.
I look forward to talking to you soon!
Paola | Shopify Support
Non ho ancora iniziato ad utilizzare questa app, ma l'apprezzo molto perché potrà aiutare il mio ecommerce ad avere più visibilità
i just started this app but so far super easy explains everything in detail .love it.haven't got any sales yet but like i said i just started so wish me luck.thank you ghanna & tinks Gift shop..@ Young-maternity.myshopify.com
I am currently trying to use this app so I can connect my google merchant with my Shopify, but because I am located in Canada the required shipping details needed for Google merchant are limiting and hard to follow/use. I am still trying to configure the shipping manually within Google Merchant, but it has proven to be extremely difficult and has been a constant battle to set up....
Avoid! Worst support ever. You will only get copy and paste answers that are generic so look for another app. I cannot understand why Google does not put just a bit effort into this. I have started 4-5 support tickets with no-value reply and they seem not really interested to solve, in some cases, they reply back to Shopify.
The conversion value does not work correctly between the app and Analytics/AdWords. Incorrent title displays between Merchant Center and Shopify.
HI -- Thank you for your feedback. I've reached out to you privately to try to identify and address some of the issues you may be seeing here.
Good......Even Chinese could buy things through google shop, it is still a helpful tool for Chinese business people
So I attempted this morning to add this. Two issues. First, it created a brand new account under my main google merchant center login. This is not what I wanted. I am a trusted store, have local and Buy on Google set up under my other account. Why would I want to start from scratch. The other issue is that I have sub-accounts under my main google merchant center account. It allowed me to select from them, but didn't list the actual sub-account I needed to connect to. It only listed three of the four sub-accounts I have. I have no idea why it didn't list them all. We do live shows every month and have over 85,000 followers on Youtube. I think this could be awesome if you can help me to get it to work and I would change my review to 5 stars.
great app for managing google ads campaign, simplifies the process of running shopping ads and smart shopping campaign. great job..
The free listing is working well but I am struggling with the Merchant Center. I don't see what is wrong with my shop because they suspended my account "due to policy violation: Misrepresentation". I am stuck here!
Hi there,
Jordan here from Shopify. Thank you for taking the time to leave a review of the Google channel app. We greatly appreciate your feedback.
I would love to help you navigate the policy suspension placed by Google. I will send you an email to open the lines of communication, where we can work together to resolve the account suspension.
Jordan | Shopify
This app has helped me a lot in converting visitors into buyers!i dont see much they should improve anyhow!so far its a great one