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actually im newbies in business...i never try this app before...but what can i say,this app is really easy to set up
not easy to use i tried to setup and still, nothing is happening. So i need help and noone is responding.
Hello, my name is Nidhi and I'm from the Shopify Support team! Thank you for taking the time to leave feedback on the app, it is truly appreciated. It sounds like you are having difficulties getting set up with the app and I'd love to lend a hand to get this working for you at the earliest. We have this great guide going over each step of the App's set up and and overview of what you can expect in case you'd like to refer to - http://bit.ly/2vnpi4v
I will be following up with you via email to offer assistance with this, be sure to check your junk and spam folders as well!
I look forward to getting this figured out with you - Nidhi | Shopify Support
It would work as expected if the developers had taken the time to give the user the choice on what variants to feed to google merchant or not. The app is feeding all the variants per product which I do not want. The most expensive variant shows at the top on google shopping and make my products look more expensive than the competitors'. The less expensive variants do not rank as high. I am expending money on a campaign and this app can not even give me the choice to pick what variants to advertise or not. I get many impressions in google but a few clicks and no purchases. This is lack of vision is costing me money. I may unistall this app un less they fix this ASAP. Seems like an obvious problem.
Thank you for writing your review and for providing us with your feedback. I'm sorry to hear that you've had this issue with the Google Shopping app, and I'd like to know more about how you're setting your ads up so I can look and see if there's a solution to your problem. I'll be sending you an email shortly and look forward to hearing back from you. -Victor, Shopify Support
EXCELLENT. They the process so easy and smooth. I will definitely recommend this for other users. Thanks
Google & Shopify have combined forces! I'll give this app a try and see how it pans out. I've never had an issue with either company, so I highly doubt that
all of these 1 star reviews are accurate.
Very bad app, you cannot connect to your branded YouTube channels and when you want to connect to the Google Merchants Center you get all kinds of errors such as missing the shipping info and for this reason, Google rejects your products. I'm struggling already for 5 days to solve this issue without success so far! The support from Shopify is very shallow, they provide scarce info and don't provide step-by-step details or even set up your account even if they know that Google has all kinds of silly settings about which you have no clue.
Overall, there is very little information about how to set up correctly the app so that Google takes over your products without hassles on its platforms.
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
We used this app and our google ads and merchant account got suspended. This is the very risky app to use. We are not sure now how we can active our account again
Hi there,
Thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Chris | Shopify
Make things more understandable. More education on what is happening. The process was quick and easy, but there are lots of tools and information and configurations. It would be nice if there were small simple videos, or other things along the way maybe more visuals. Thanks
its not helping me too much right now, but i believe it will help me in the future i need sometime to know how ti use it
good app. i would use it again and again. it was easy to set up. some things took longer but overall i am happy