Omtaler (8 860)
Raffiner
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Etter vurdering
This app creates a feed automatically and link it to your merchant center. However, it's a feed you have 0 control over and this will affect performance and tracking. I appreciate when the support replied to me, but their only suggestion was to add another app to download the feed (at the cost of 20$ a month). What's the point? Fortunately, I found Feed Donkey which does the job very well.
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. We really appreciate your feedback. I'm sorry to hear that the customization possibilities offered by the Google Channel were insufficient for your business but am delighted to hear you've found a suitable app. I'm going to take a look over your account to see if there is anything further I can do to help you and will reach out via email directly.
Robyn | Shopify
This app does not work! Do not loose your time on it! They say it take 5-7 days to get an answer but after 2 weeks no response.
Thank you for sharing this feedback! I understand how frustrating the wait was. Typically, Google can take up to 10 business days to review and approve these products. Every product is reviewed individually so it can occasionally take longer. That being said, I’ve followed up with you via email so we can take a closer look at this issue. I hope to hear back from you soon!
- Alex, Shopify Support
This was pretty straight forward. The help articles really did help me to understand our questions.
I will use this app to help me monitor sales of my online store. Its a bit hard to rate considering I have not started using it yet.
J'ai installé cette app et depuis je me suis fait suspendre mon compte merchant et google ads, malgré plusieurs demande d'examen je n'ai pas réussi à récupérer mon compte qui était vieux et aucun problème avant. C'est scandaleux !!!
It's been good in helping identify available products.
It's been good in helping identify available products.
Hi there, my name is Jonathan and I'm a member of Shopify's support team!
Thank you so much for your feedback! We really appreciate hearing from merchants who have used the app and using their feedback to improve anywhere that we can.
I want to follow-up with you via a private e-mail and hear more about your experience. Be sure to check both your inbox and your junk folder for that message!
I look forward to speaking with you,
Jonathan - Shopify Support
Horrible horrible. Much worse than the old app. DO NOT USE if you have products with variants. Variants don't matter. Only the core product matters.
As others have said... absolutel crap. Old app you could only upload certain collections or keep products from uploading by not putting a UPC on the product. New app? Nope uploads everything. Went from 400 products in my feed to all 1700 products we sell. Anyway to opt out of some of these products? Nope. Seriouesly shopify why push crap on your customers
I have been trying for over 3-weeks to simply setup my account. My products have repeatedly been rejected for "violating" policy. Yet, I've not been told what the violation is or how to correct it. Finally just deleted the app and moved on.
Hey there, Spencer here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting your products approved in the Google Merchant Centre. We work pretty hard at helping with approval issues, I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further. Spencer l Shopify
I'm not understanding how this app can work for some people and not others. It keeps telling me the name of my store is incorrect, when I know for a fact it is correct. To be as advanced as Google is, I expect better. Why would I spend money on Google Adds when your system does not even recognize the name of my store. I have uninstalled and reinstalled numerous times. Unless support gets this right, I'm moving on from this app.
Hello there! We apologize for any frustrations you have had in onboarding. We will reach out directly to you to get you squared away.