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User-friendly set-up process. Have not started using it yet. Will get back with more reviews subsequently. Thankful to Shopify!
I was contacted that there was a temporary problem that got fixed. I tried it now and it seems to be working just fine. I appreciate they got back to me within 24 hours.
--- Old review: Not working. Goes to a grey page that simple says my site Refused to Connect. That doesn't tell me anything.
Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. The issue you faced was quickly addressed by developers. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify
I am new to using this sort of app and have not had enough experience to be able to rate it properly.
I haven’t try yet. This is my first time to use google merchants. Hope it will be helpful to me in my journey.
This app doesn't let you push the required Variants info to the merchant center.
- The app appends the Product name + Variants options in the title attribute for content API by default
- The "color" field is disabled in the Bulk edit page for variants.
- "Custom labels" are disabled in the Buld edit page for variants.
- ***missing Feed attributes*** on the Content API prevent you from fixing the issues aftermath using Feed Rules.
I would love to see google to atleast offer all the required listing fields to shopify users.
Hi there,
Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Anh | Shopify
The same happened to me. A total disaster of configuration inside Shopify. This is one review left before me. "I have entered and double-checked the contact information in my store a thousand times. Customers can access the page - Contact Form, a link to my contact information and pages on social networks. There is an e-mail at the bottom of the page. Shopify support has confirmed that I have done everything correctly. And after all this, the app answers me that Google verification is not passed." So Shopify says I'm good but when you enter your account at Shopify, it is still not connected.
Hello and thanks for taking time to leave a review. Apologies for any frustration and I will share the feedback with our team. Click on the blue text: "Confirm that you've added contact information to your online store" and a popup should present itself then click okay. That should then resolve that open checklist item for you and unblock your onboarding.
I will reach out directly to you to ensure this resolved your issue.
Thank you, this is a great app. I like everything, I recommend it to everyone. everything works cool, thank you very much.
I was really hoping this would be an easy way into Google advertising. But no, I keep getting daily emails to say catalogue is not approved (even though I deleted the app a week ago). There is a barcode issue which I apparently can't do anything about because it's a clash with the ebay app setup. Surely I'm not the only one who uses Google and Ebay? Hoping there is a workaround available soon and I will try again.
Thanks for sharing your feedback about the Google Shopping app!
We're sorry to hear you experienced issues connecting both the eBay and Google sales channels to your Shopify store. Google requires that all products on their sales channel have a unique product identifier added to the product barcode, and you can read more about this here: https://help.shopify.com/en/manual/apps/apps-by-shopify/google-shopping-app/adding-product-data#product-requirements
That said, I'd like to look into this further with you. I’ve followed up with you via email, and I hope to hear back from you soon! - Lauren, Shopify Support
Ultilizei esse site pra me ajudar, eu sou novo nesse ramo de loja virtual e preciso de mas informações.
Google has been super helpful with helping get my account set up! When I had a question, they quickly responded!