Google & YouTube , 7.825 recensies

Algemene beoordeling
4,5
Cijfers per recensieniveau
  • 69% recensies zijn 5 sterren
  • 12% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 13% recensies zijn 1 sterren
26 november 2021

It doesn't work. Products are constantly disapproved and its near impossible to work out the errors. It then tells you your google account has been suspended for policy violations. I'm "trying " to sell clothing, its non offensive, so there should be no issues.

CocoCruz
Australië
8 maanden gebruiken de app
Google LLC heeft geantwoord 29 november 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the clarification you need in regards to the suspension you are getting. Although these suspensions are set by Google and they are best to direct you with this, I'll be sending an email out to you shortly to explain some details that could help. I look forward to communicating with you there.

Adil | Shopify

17 november 2020

Thanks for your support the application is well designed and work fine Thanks again I look forward to using your services

Maplume
Verenigde Staten
17 dagen gebruiken de app
4 februari 2018

I really need this to work in Europe

Strapple
Canada
Meer dan een jaar gebruiken de app
24 januari 2023

Die App ist seit dem 2 Januar Schrott keine API Syncro mehr, shopify weiss selber nicht was los ist. Leider bis jetzt keine Hilfe bekommen.

Tillig
Duitsland
8 maanden gebruiken de app
6 juni 2020

Easy to install and configure. Yet to check how it will perform when setting the Marketing campaigns.

TopErgoDesk
Verenigde Staten
8 maanden gebruiken de app
Bewerkt 30 december 2019

This app is awesome. Certainly such a great app can help everybody to start and manage his business securely.

Matbling
Verenigde Staten
17 dagen gebruiken de app
28 maart 2020

Its pretty easy to set up and with slight tweaking , you can integrate with Google Merchant Center.

Anivartee
India
17 dagen gebruiken de app
18 oktober 2021

Simply does not work. Google requires a GTIN code and if left empty all your products will be disaaproved. Also takes a week for the feed to load any changes and review. Not worth the effort, make use of alternative apps on the App Store to feed to Google

Jungle Aquatics Pet Superstore
Zuid-Afrika
8 maanden gebruiken de app
Google LLC heeft geantwoord 20 oktober 2021

Hi there!

Paola here from Shopify. I completely understand that the Google Channel requires lots of details from your product and that this can be an overwhelming experience. However, the app was build with your feed's best performance in mind. If you are selling custom products that do not have GTIN, you can still use the Google Channel. I will be sending you an email shortly with more details and the steps. I want to make sure you are able to take full advantage of our app if you still wish to do so!

I look forwarding to talking to you soon!

Paola | Shopify Support Specialist

17 maart 2020

App is very useful and a very reliable source for people. I enjoyed using this for the first time and I think it’s very different from other apps like it. I mean it was so good my friend got the hang of it just like that, they must have told everyone else we know .

AtilsMerchStore
Verenigde Staten
17 dagen gebruiken de app
11 juli 2022

I cannot get any support for this app. Shopify tell me to contact Google and give me a contact link. Google tell me they cannot do anything and tell me to contact Shopify, (because it is Shopify who actually created the app, not Google).. Even when talking to a Google representative, they can't seem to help with Google merchant, ads or analytics, or help me to integrate this with Shopify correctly. I just keep getting messed around and not one can do anything.. Initially the Google channel did work for a month when I first integrated it. But after I paused the smart shopping ads for a month, it was never able to work again. However it still says active and I cannot remove the campaign or start a new campaign (because it tells me I already have a campaign running).. I have problems with Gtins and barcodes as well, I've updated them numerous times and still I have problems with this. It is incredibly frustrating and depressing that I cant get any help from Shopify or Google to assist me to properly integrating the google shopping ads, which are fundamental to getting traffic to my store and making sales. Same with the Ebay app as well. It just doesn't integrate properly with Shopify, and no one seems to be able to fix it. It feels like Shopify is easy to add a few images and text to your site, but incredibly hard to use to actually run a business that makes sales through advertising products.

DAYDREAMERS CLUB
Australië
8 maanden gebruiken de app
Google LLC heeft geantwoord 12 juli 2022

Hi there,

Ashley here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear that you have been experiencing issues when attempting to run Google Smart Shopping campaigns. I'm going to look into this further and follow up with you in an email to open up the lines of communication.

Ashley | Shopify