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I think it's okay, it's very intuitive.
Easy to navigate and understand the steps and procedures. Keep in that way!!!
I just started using this app so I will update it as soon as I have a clue and understand the usage of the app.
Hey there!
Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. Great to hear you are starting to use the Google Channel.
I would love to talk to you further and and see how you are finding it, and if there is anything we can help with on our end. I will send you an email to open up that line of communication!
Claire - Shopify
Everything is set up and synchronized, but not one book is ever displayed on Google. The Shopify support does not respond to any message. I recommend NOT to use the app!
Hi,
I'm Cíara from Shopify support, thanks for taking the time to leave a review for us, we always appreciate hearing from our merchants.
For products to show in Google, you need to run a Smart Shopping Campaign, which takes up to 30 days to completely be synced and optimised across. We respond back to all emails, but when you send an email from the "Get Support" button, it goes from the email address under Settings > General and "Account Email". Have you checked that inbox for any responses? I'll follow up with you via email for some more information and get this sorted.
Cíara | Shopify Support
I like how easy it is to set up this app to my Shopify store just a click of a couple of buttons and it was done. so I do recommend this app for others to use.
Love it. Wish Ads would show up with our keywords for the marketing though. We want to pay you all for clicks but nobody is clicking because nobody is seeing the ads
Annoying keeps telling me disable Popups no access to them through this app ( if so very hidden) just will not do shit , help centre long kept reasking me my questions basically told me already installed and could do the Popups off thing through chrome which this is not … am also finding the Facebook thing just as daft keeps saying imbedded then connects but then won’t complete the etsy thing is a bit of a rip off they take 6percent so on some goods check
your profit one of mine was minus 4.67 then some where zero and doesn’t seem to intergrate well and the ebay holy shit is that a nightmare
Hi there,
Mario here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. From your message, it looks like you're also experiencing difficulties with other apps than the Google channel. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you to unleash the potential of this sales channel.
Mario | Shopify
I set up my store but missed some steps.I am having a challenge with the target market . I would like to have a world wide target.
I would love to finish the set so my store can be viewed on google.
Hello! Thank you for taking the time share your experience with the Google Shopping app. I can completely understand how the set up can seem challenging. You can use the Target market section in the app to set up where you want to sell your products and the language. At this time, your store's currency settings determine the countries and regions available for you to target.
I'll be sending you an email to follow up so that we can look over the App's set up and help with making your experience with the Google Shopping App better. - Nidhi, Shopify Support
HORRIBLE NEW VERSION, DO NOT UPDATE.
THIS NEW SINGLE APP HAS BROUGHT MY ONLINE SHOP TO A STOP BECAUSE THERE ARE SO MANY LIMITATIONS COMPARED TO THE OLD APP.
I AM NOW EXPECTED TO GO THROUGH 100,000+ PRODUCTS MANUALLY TO DECIDE IF I WANT THEM TO BE VISIBLE ON GOOGLE SHOPPING, WHEREAS THE PREVIOUS APP WOULD ALLOW YOU TO PULL A SPECIFIC COLLECTION THAT YOU MADE VIA THE FORMULAS.
APPARENTLY THE DEVELOPERS CANNOT BE BOTHERED TO INCLUDE THIS FEATURE IN THE NEW APP.
Thank you for sharing your feedback on the Google Shopping app. If you have a lot of products, sometimes the issue is that you hit the product quantity for your Google account. If this is the case, you can reach out to Google to request for a higher product limit through the form here: https://support.google.com/merchants/contact/additional_items
We work hard to improve our app functionality, so I’ve sent out to an email to you to see if we can resolve the issue. Looking forward to hearing from you soon!
- Alex, Shopify Support
This was very straight forward and streamlined. It was clear what needed to be fixed, and a little search put me straingt
Terrible, terrible app. We wasted 1 month waiting on pending products. Have read the reviews and everyone else was having the same problem. Do not install this app!
Hello Jukes Street, thank you for sharing this feedback with us here. I'll also be emailing you about this to see if I can help out with this issue. I think this might be due to a missing category on your products. I've more about that on this link here:
https://help.shopify.com/en/manual/apps/apps-by-shopify/google-shopping-app/adding-product-data#product-requirements
Thanks.
Niall, Shopify Support.