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this is worst app, I could not change some items in google merchants, such as color, gender, age, and I have to change it one by one in google merchants, it more than thousands items
Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify
It's so easy to add products on google shopping. I Like it. Thanks for the google team for this great app.
I really need this to work in Europe
My account was suspended due to misrepresentation. Trying to fix it is fruitless Google won't explain the issue and Shopify hasn't a clue. Really frustrating for such a simple product and e-commerce site. In addition every reply from Shopify references useless help on fixing the issue. In my opinion Shopify should be more aware of why Google suspends merchant accounts as all the information provided to Google is provided by the Shopify Google app. Shopify should help it's paying users fix the issue instead of referring to useless help. By the way it is impossible to get in touch with Google to fix the issue and even after getting a case number from google I get radio silence. I am about to close my store as I don't even show up on any search in Google and can't even pay for adds because my merchant account is suspended.
Hi there!
Paola here with Shopify! Thank you for taking the time to leave us your feedback. I completely understand how frustrating the Misrepresentation suspension is. Google does not share with us further details on why they have flagged an account due to Misrepresentation, although I truly wish they did. From our end, we can only provide you guidance based on our own experience. But at the end of the day, it's totally up for Google if they will lift the suspension or not.
With that being said, I will be reaching out to you through email shortly to offer all the guidance and support we can from Shopify's perspective. We want to ensure that you have the right tools for your business to succeed.
I look forward to chatting with you!
Paola | Shopify Support
todo es mas facil con shopify y google trabajando juntos. Al principio me resultaba muy dificil hacerlo desde la aplicacion de google, pero desde shopify fue mas facil
Excellent performance
I it helps me do really good I love it keep up the goof work it helped me with ads and other things I love it keep it up.
I use the app with Shopify. It was easy to set up. Having a view of all accounts within Shopify app is very helpful...
great
It was easy and straightforward to use, just waiting to see results. I'm new to all the online sales but trust that google will lead me in the best direction.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.
Claire l Shopify