Google & YouTube , 7 820 recenzji
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So far we haven't seen much traction with it. It wasn't intuitive to tell us to have it connect to our site so we uploaded everything manually on Google Business initially.
Hey there,
Kevin here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Kevin | Shopify
Im still waiting for support i got products thats been pending over a week and wont upload to Google or sync correctly products I have deleted days ago are being disapproved even though I have removed them days prior might just have to delete this app and start fresh so my merchant account doesn't get suspended.Shopify needs to get it together and be accountable for issues like this or retire the app because your app is causing alot of peoples accounts to get suspended,you preach about how Google is strict however your support response time is un acceptable waiting for your response will get your account suspended. Best thing to do is delete the app from your store and the products if you see them quickly being disapproved so you dont get your GOOGLE account suspended and just go with a app that you have to pay a couple of bucks,it will be less headache.
Hi there,
My name is William with Shopify support, I'm going to reach out to you over email to discuss the account specific details related to your question. We definitely appreciate the feedback about the app and want to get this resolved for you.
William | Shopify Support Specialist
I used this app to increase my selling preformed to my online store's and get more sales. Only time will tell how good it is
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Usé esta aplicación para ganar clientes en mi tienda online. me ayudaron mucho, gracias a ellos mi empresa funciona.
Very Excellent experience for google channel. I used the Ap to improve my reach of potential clients from my online store. So now I have a merchant center set up
The support service came to me to help me understand my past issues. The app is not fantastic but it works.
Thank you for leaving your feedback and I'm sorry to hear that you had a negative experience whilst using the Google Shopping app. I'd be interested to hear in more detail what it was you found difficult during set up, and if there's anything I can advise that will help you use the app moving forward. I will be sending you an email shortly so please look out for that and send me a reply if you're interested in trying the app again. -Victor, Shopify Support
App not working, customer support is pointless. The person that can help fix your suddenly pulled off product cannot be reached but will respond back within a week. However, you can talk as long as you want to a service representative that cannot help you but sympathizes with your frustration, so there is that.
Hi there,
Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. While Google fully enforces their own product policies and determines whether products meet requirements, we definitely want to make sure that you get the support you need regarding any issues that you're experiencing. I'll be sending an email out to open up the lines of communication and help where I can.
- Nate | Shopify
This App helped me link my ecomm shop items and my ads account to google. It was seamless and fast. Steps were outlined clearly in the backend and worked perfectly!
I really like this app, I find it easy to use and it’s easy to rectify anything. I wish I had known this long time ago when I wanted to start an online shopping