Google & YouTube , 7 932 recenzje
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The app doesn't work we lost our product feed and won't be able to do campaigns properly, why did you force us to change to this app?
I have just installed it but so far very easy to use lets see if it works! I used shopify marketing.
Don't install. It simply doesn't work. Added 3 months ago and even started a campaign but not a single ad was shown!? Why? More importantly why is Shopify seemingly doing absolutely nothing to fix the issues of this app that hundreds of people are reporting doesn't work? Don't waste your time.
Thanks for taking the time to share this feedback about the Google Shopping app! Our development team has made improvements to the app so hopefully all of the issues have been resolved since the time of this review. If they have not, you can always contact Shopify Support for assistance!
Having said that, I followed up with you via email so we can take a look together. We’re always working to improve the way our app works, and I will share any feedback with our development team. I look forward to hearing back from you!
- Alex, Shopify Support
I am using this app since last few weeks . It is very wise app for e-commerce business. And every day I am learning more and more about e-commerce. Thank google team .
Hello
Don´t have much experience, if there is an error please let me know by email.
Would like to choose currency even though use Euro I am also targeting Iceland market, Europe all.
It was quick, but first time did it there was some error I did not understand.
Have a nice day,
Best Regards
Gudbjorg
Reykjavik Iceland
www.pelikani.is on Shopify
Hey there!
Amy here from Shopify, I would be happy to follow up with you and help you through any errors that you are getting. I'll send you an email! Also keep in mind, anytime you need support, you can click on the "get support" button in the top right corner of the Google Shopping Channel. That will send your request directly to our support team.
Amy l Shopify
yes
I have heard that my products will be available on Google Shopping after review which is why I have downloaded the app.
Thankfully it is very easy to use since I am no good at setting up an online store. Next step is to learn promotion.
Installing this app is the worst thing one can do to his/her online shop. It is inexcusable that this app is provided by Shopify and there is a complete lack of support in dealing with all the issues created by the app. The only support I received was to be directed to Google support. If you have the "unsupported version" of this app, keep it. To save yourself frustrations and money, do not install the new one.
Hi there, thank you for providing us with feedback on Google Shopping! I'm sorry you didn't receive the level of support you needed when using this app so I have sent along an email to collect your feedback and provide further assistance on this. - JP, Shopify Support
Under "Manage Products", the bulk editor comes up but I can NOT search for a product. This should be a basic feature. Am I missing something?
UPDATE: I'm updating my rating from 1 star to 3 stars because the app is great and customer service from Shopify is superb, but unfortunately my comment above is the reason for only 3 stars.
Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify