Google & YouTube

This is the worst app that Shopify could possibly have come up with for Google Shopping. The old one was infinitely better, because it actually had significantly positive value whereas this app has strongly negative value.

You have no access to your own Google Shopping account which Shopify creates when you install this app. Shopify completely co-opts the ability to have and use your own Google Shopping account. If you have a Google Ads Client Center account, it actually WON'T WORK AT ALL. It will link to your MCC account instead of the client account, which means that product data doesn't make it to the client account. No product data = no ads. There is nothing you can do about this, because using this app means that Shopify is using their own Google Shopping account which you cannot access or modify in any way.

Even if I could get it to work, I wouldn't dare use the limited functionality that it has to create campaigns. If you value your marketing dollars you wouldn't either. It allows virtually no control over your campaign (for instance, negative keywords, which are absolutely critical to product ad campaigns, cannot be added). Essentially all you can do is set a budget. It should be horrifying to anyone who knows anything about search ads. How anyone at Shopify thought this would be okay is beyond me.

Security is also a concern. This app requires managerial access to your Google Ads campaign to operate.

The discontinuation of the old app in Shopify and the creation of this new Google Shopping app was one of the least customer-friendly decisions that Shopify has ever made (along with reducing the number of users that each plan could have, which was an obvious money grab). My disappointment with this application is beyond words.

Very complicated to use. Too many merchant centers and apps (Google analytics, Google ADS, Google Merchant Center, and the list goes on).

App has a lot of glitches and each person sends you to talk to someone else for assistance

Impossible de détecter l'evenment purchase avec l'integration GA4 malgré le suivi rigoureux et sans aucune erreur des instructions Google et Shopify. Le service Google me renvoie vers lassistance shopify et l'assistance Shopify me renvoie vers l'assistance Google. J'ai repéter la procédure maintes et maintes fois, j'ai recrée des comptes Google neuf pour recommencer de A à Z mais rien n'y fait : l'evenment purchase n'est pas détécté. C'est une honte qu'apres le suivi rigoureux de toutes les etapes cela ne fonctionne pas, cela fait maintenant 2 semaine que l'assistance Shopify et Google me fait tourner en bourique !! Vraiment une honte, quand on donne desinstruction de configuration on s'assure qu'elle fonctionne !!! Il me faut absolument une aide efficace !!!

ottima nessun problema riscontrato da capire soltanto il risultato delle campagne e le vendite che ne deriveranno

When a person needs something to be added to be "verified" try to show where it is on the website they can add improvements. Besides that, it has helped me start to build a business. Thank you.

I had trouble setting up my app and Google shopping called me to assess and get me running. Thanks a lot google!

Google makes it sound like that is so easy. I have been going around and around with this Google Merchant, Ads, Campaigns, and other requirements. Something is always wrong and no customer support. Google just wants you to pay more and more. Very unhappy.

A bit complicated to use, products does not sync right away. Documentation is not clear. Steps are detailed oriented, which is good.

Do you rhome work first if add more than one store aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Very helpful and easy to use! We decided to use this app so we can get more exposure and credibility.