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Something is terribly wrong with this misrepresentation issue. Advice from shopify google expert says you cannot sell on Google unless you have a physical location? If this is true how are all these other dropshippers using google ads. Since I have installed the app it has been suspended for misrepresentation and i have been on all the help forums. Big Big problem with alot of other users accounts too..
Hi there,
Thanks for leaving a review on the Google channel, my name is William and I'm with Shopify support. I see you have comments about the misrepresentation error that some merchants experience, since this is unique to your specific circumstances I'll reach out to you to discuss directly.
William | Marketplaces Support Specialist
Shopify
Great experience and smooth as expected from Google. Google is the major player so do yourself the favour and sign up. /Cheerio!
App walks you through the process great. A lot of waiting around during the process though. Could be a bit faster but still easy and very pleasant.
When I first learned of the Google Merchant account outside of Shopify it was impossible for me to set up. I then did a search in Shopify Help and with the instructions provided the app took no time at all to set up.
The application is not a very nice problem, shorter and concise will be quite nice if it is done, it is good to be simple in the end.
Ik hou van de werking van de app, enkel is het jammer dat er geen knop is om alle producten ineens in de app te plaatsen. Dit zou zeer veel tijd en werk besparen om al onze producten erin te steken. Idem met een algemene instelling voor opvolgen van stock.
amazzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzinggg ap really loverly app thank you google
My ad account has been suspended due to no GTIN, MPN, code and I have custom products. This is very frustrating. Google has given me instruction on editing the API feed to - but that does not seem possible.
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with a Google account suspension. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and get you set up fully.
Robyn | Shopify
Our Google Merchant centre and Google ads account got suspended, as soon as we installed this.
Shopify experts should evaluate each app before launching. It's so disappointing.
Hey there,
Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the clarification you need in regards to the suspension you are getting. Although Google is best to direct you with this, I'll be sending an email out to you shortly to explain some details that could help. I look forward to communicating with you there.
Adil | Shopify
It was easy, although I got confused when it asked me to set up my contact information and it was already there since I opened the account