Recenzje (9 104)
Zawęź
-
Według oceny
All my products were dissaproved in Google Merchant Center resulting in suspension for 'misrepresentation' Unable to synch Gtins / no real time stock updates. Don't know how to undo the suspension.
Hello,
Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify
Just installed the app, it's an easy step by step set up. All the campaigns in one place. Overall a great app!
I used this ap to promote my online business. This is my first online shop but I found it easy to use. I look forward to doing business with the Google App
Only cant see products in merchant center. I don't know why I can't see my products, but I think it will be fine soon.
Thank you for sharing this review!
After first installing the app, Google will need to review and approve your products, which can take between 3-10 days. You may just be seeing a delay due to the initial set up completing.
That being said, I’ve followed up with you via email in case you needed any further assistance with the Google Shopping app! -Lizzy, Shopify Support
i don't know why Google don't approve my products and suspended my acc. I don't know what to do to solve it!
It says: Account suspended due to policy violation: Misrepresentation of self or product (Untrustworthy promotions)
To resolve your suspension, you need to go to Google Merchant Center and contact Google support.
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with a suspended Merchant Center account. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Robyn | Shopify
Worked great to start with, then I get an email that I cannot reply to, and can ask no-one for help about - saying my landing page currency and google shopping feed don't match (using the words "violated policy" - you know what - you're deleted... you want to take my advertising money, and then send me emails like that not offering clear and simple help - FU Google
Thank you for sharing feedback on our Google Shopping app. Currently the app can only be used to target one region which is determined by your store currency, this could have been the cause of the error you saw. For policy violations, that is determined by Google and is outside the scope of this app, but I understand how frustrating that can be. I’ve followed up with you via email to log your feedback and see if I can provide further information for you! - JP, Shopify Support
If you have any other option use it and dump this app. We operate 3 shops here what a waste of my time. Shopify keeps blaming "Google" No its their app. Dare you to use it. I mean if you dont what to sell on Google shopping than its great. Or chase your tail. Pending Pending Pending - Ya goggle it to blame. right ya they dont know anything about indexing. I have weeks of support email. Just wait they say. PENDING PENDING
Thank you for sharing your feedback on the Google Shopping app. We work hard to improve our app functionality, so I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support
Onlyforyou365.com is a essential tool for promotional work side for all stores.
Google is today the more relevant mechanism on the net .
Using it for GA4.0 but the analytics is very different from actual figure. Support is not helpful either.
Hello and thank you for the feedback! Sorry to hear you are having issues with conversion tracking on the Google & YouTube app. There are a number of reasons why GA4 conversion tracking may differ from other dashboards such as UA or Shopify analytics. You can read more about them here: https://support.google.com/analytics/answer/13672281
It looks our support team did provide more context as to how GA4 tracking works and I am sorry if this is still causing frustration for you. We have noted your feedback and rest assured we do track this and share these insights with our product and development teams. Thank you again for the feedback.
I like it a lot it’s free and fun and I’m slowly getting the hang of it. Looking forward to seeing some sales
Hi there, my name is Jonathan and I'm a member of Shopify's support team! Thank you for leaving this review.
I'm going to shoot you an e-mail and see if there is anymore feedback you'd like to provide! Keep an eye out for the message.
Talk soon,
Jonathan E. | Shopify Support Guru