Recenzje (8 860)

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9 styczeń 2020

First time I have used this app. it was very easy to setup. hopefully this will generate sales and return customers. Time will tell.

Bohemian Gypsy Boutique
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
29 listopad 2018

As others have said, do not install, everything is left up to google to decide and will just cost you a lot of money.

Thunder & Lighting Inc.
Kanada
Około 2 miesiące korzystania z aplikacji
1 wrzesień 2023

This is the first time I have ever taken the time to write a review but the service, specifically, the lack of service of I have received from Google is astonishing. My story begins a few weeks ago when I began a PMAX campaign to advertise my company. Granted, these types of campaigns can take weeks to months to fully optimize. Completely understandable since it uses AI to adjust your bidding/targeting. In one week, I had spent $700 to gather data/show ads. In addition, my products were uploaded to the Google Merchant center as Google/Shopify HEAVILY push you to do this. I even began a PMAX campaign for the Google Merchant center as I had read this may be better suited to the products I was selling. This is where EVERYTHING and I mean EVERYTHING went wrong. After two days of running the Merchant Center PMAX campaign in addition to my other campaigns, I received the dreaded "Misrepresentation" warning on my account. Since I am new to Google ads, I didn't think this would be a big deal and didn't fully understand the consequences of having this stamped on your account. I made adjustments to the site to try and be compliant and submitted the site to be reviewed several times until I was put on a cool down period. Again, I didn't fully understand what was happening and thought it would be something that could be easily fixed. That couldn't be further from the truth. After two weeks of calling/emailing Google almost DAILY pulling my hair out trying to get back into their good graces, I was met with NOTHING but "We cannot share the details of why your merchant center has misrepresentation listed, keep trying to fix it, you'll figure it out." No joke, this went on for about two weeks to the point I was going to pay $1800 for an outside company to fix my misrepresentation suspension. That is, until I submitted a question to the forum since Google does not provide you with a reason your account is suspended. I was told because my items are POD, I cannot list them in the store. Google does not specifically list POD and instead states, "Items must be in stock to ship". The items in the POD store are "in stock" and would show "out of stock" if they were unavailable. There is conflicting information from Google forum "experts" as I found some posts that stated POD is allowed and some that say they are not allowed. The problem goes beyond this as my Google Ads account was CONNECTED to the merchant center. Because the Merchant Center was suspended, my Google Ads was suspended as well. The only way to reinstate my Google Ads is to get the Merchant Center reinstated which is IMPOSSIBLE since Google doesn't allow POD in their Merchant Center apparently even though Google Ads DOES allow POD products to be advertised. Do you see where I am beyond upset? I spend $700 for a week of ads to be displayed to have the rug pulled out from under me and have both accounts suspended. I can't tell you the relief I feel that I no longer am doing business with Google Ads and their horrible, nonexistent customer service. You would think paying $700 for a week worth of ads would be enough to get some sort of response or customer service from Google. Its not. This is your warning, if you have a POD service or similar business structure, be very careful and do not upload your products to the Merchant Center even though Google will encourage you to do. You will be put into a doom loop essentially with no way out. I learned my lesson $700 later. You've been warned.

Max's Case Co.
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
Google LLC odpowiedział(a) 5 wrzesień 2023

Hello and thank you for taking the time to leave your feedback. I am sorry that this has been a frustrating experience for you - this was certainly not our intention. I did pull up your account and was not seeing any suspension. It is possible that some merchants have multiple accounts, though. In order to best help you, please contact support through this link where we have a dedicated team of Shopify-trained agents on standby: https://support.google.com/merchants/contact/shopify_3p_support_app

6 luty 2021

Eu estou tentando configurar na minha loja mas o app esta com algum bug se alguem pudesse me ajudar eu agreceria muito

CharmeBeleza
Brazylia
Około 2 miesiące korzystania z aplikacji
2 styczeń 2020

good services and more options to find good way, good quality
very easy to used this google application

louiselopez
Wietnam
4 dni korzystania z aplikacji
14 maj 2020

Easy to follow setting up account. Love it, it was easy to set up, it took me less than 20 mins to set up.

FAVA Jewelry
Stany Zjednoczone
4 dni korzystania z aplikacji
15 czerwiec 2023

So far it's good, as expected. It's made things easy for me, but its need more improvement and need to improve more .

Ladies Wear Wholesale.
Wielka Brytania
3 miesiące korzystania z aplikacji
Google LLC odpowiedział(a) 15 czerwiec 2023

Thanks for the feedback! We are happy to hear it is working well for you. If you have further feedback or need assistance, don't hesitate to erach out to us: https://support.google.com/merchants/contact/shopify_3p_support_app

Edytowano 3 czerwiec 2020

I'm useing this app to bring qualitity products to a new audiance its one of the best online shopping platforms out there.

TrapHouse Urban Gear
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
23 listopad 2018

Google expects prices inc tax, this app can't cope if your store uses tax exclusive pricing. Used to work, has been "improved" by Shopify.

educandi
Wielka Brytania
Około 2 miesiące korzystania z aplikacji
21 październik 2020

So far, so good. I am still experimenting with this app and cannot say exactly how perfect it is right now.

GEN Skincare Inc
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji