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I installed the Google sales channel in my Shopify store. Did everything Google requested to be in compliance. All my products keep getting kicked back disapproved due to invalid barcodes. Barcodes are valid and issued from my supplier. In the process of trying to get it resolved my Google ads account was SUSPENDED. Not once but twice. Still trying to get the suspension resolved is a complete and total waste of time and inconvenience.It seems I am not the only one having issues with invalid bar codes this app shouldn't even be listed on the store until the issues with Google can be fixed.
Hey there! Thanks for taking the time to leave your feedback. I'm going to be getting in touch about this, we can provide assistance in getting your product identifiers set up in cases where there is difficulty. - Spencer | Support Specialist, Shopify
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Quick and Easy, it all about clicking a few buttons and boom its done. Hopefully this will go to plan but it was Quick and Easy.
Our happily helpful Experts are on hand if you need them, whichever way you contact us.I thing this program is complete.Can be used foravariety of hair.Our happily helpful Experts are on hand if you need them, whichever way you contact us.
Even if your store runs in USD do not waste your time with this app it is a complete mess. We were running successful Google Shopping campaigns with the old Google Shopping app but were forced to upgrade to this new one. Almost all our valid UPC numbers were being reported as not valid gtin numbers after the switch. Shopify support said they must not be valid, but some were working while others not but all UPC numbers were purchased in the same batch. We provided proof of the actual UPC scans to show they were entered correctly but Shopify still says the problem is on our end. Going to switch to a different feed app and see what happens then, will update this review with the results.
June 9th update: We installed the Google Shopping feed app from Adwords Robot and everything is working great again. Nothing changed on our end so our UPC numbers were not invalid as reported by the Shopify Google Shopping app. Really disappointed with Shopify support in regards to this app, they are usually great but in this case they either couldn't or wouldn't address the real problem and forced us to find a different solution. Maybe this app works correctly when you're starting a new store but it definitely did not work for us.
Really Easy to setup this app for visibility and marketing. I am glad its available and easy to setup for use.
This channel doesn't even open in my account. Such a pathetic app let alone using the features. I can't even use it.
Hi there! We are sorry to hear the Google & YouTube app has not lived up to your expectations so far. We have noted your feedback and will share it with the relevant teams. If there is anything we can do to help turn this around for you, our support team is standing by should you need any assistance. https://support.google.com/merchants/contact/shopify_3p_support_app
Great app i pray it will get me the sales i need. I also would like justice for breonna Taylor may her soul rest in pea
Can not connect with my Shopify account. Plain sucks. Shopify does not even have a way for customer support. Seem like a glitch to me
Hey there,
Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.
Chelsea l Shopify
I just love this app. They really help me out with my store. if you need to grow your store use this app.