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Works fine and easy. could be improved with bulk edites all by a group not per single item.
i mean, add age cat. for 7k products xD
but all other things, pretty good so far.
It would be even better if you could choose your own advertising account and your own MCC account.
Hi, the dropdowns when you onboard should show your existing accounts. If you don't see them, make sure the user you logged into the app with is also an Admin user on those Google Accounts you want to connect. Then you will see existing accounts in the selection process.
Once setup, very easy to use. The customer service help from Google on getting setup was actually amazing. Usually, contacting anyone from Google is difficult, timely, and confusing where the customer service rep Jmac (Google Merchant Center) was awesome.
I’ve been with YouTube and google for years always my go to platforms since before I ever started a business and on a business tip there the best things to use tool wise
Google & YouTube app is great help for me. I have been able to promote my business successfully using Google.
the app is very easy to use and was helpful getting started.
I've been trying to set up Google Merchant Center through this app, and my account was suspended due to "policy violations" without clear explanations. The reasons given, such as "website needs improvement" and "misrepresentation," are vague, and despite my attempts to resolve these issues, I've received little to no assistance from Google or the app support team. It's frustrating because I've worked hard to meet the basic requirements, and I still don't understand why my account remains suspended.
I've been trying to fix this for so long now, and the lack of clarity and support is disappointing. I expected a smoother experience from a platform integrated with Shopify, but instead, it's been a headache. I hope the developers work on improving support for users dealing with these kinds of issues.
great and easy app to use when building your online profile
Very useful app if you want to connect your product to Google Directly, really recommend using this app, very useful and help you stay organized with your Product.
Horrible experience. Since migrating to the app they have flagged my store for several issues. Customer service was a nightmare. Now that I have that fixed after destroying my Google ads account for nothing.. The app has no longer reported sales to analytics for about 3 months now. I have opened a few support tickets but they aren't helping. Reading the reviews I can see several people share my nightmare.
Update: I have opened at least 3 tickets with that link over the past 3 weeks and am told that the department will not help, and that the issue is with Shopify. Can someone please contact me? Stephen@cheaplubes.com
Tickets
5-4663000037182, 3-0438000037058, 7-6730000037298
Hi, sorry to hear about your experience.
For your conversion tracking issues, please check https://support.google.com/analytics/answer/12002338 for help in troubleshooting your currently managed tags. We aren't seeing usage of the GA4 tag (the Google Tag Assistant is a good tool to check this), so that article has some initial troubleshooting steps to validate. I've also responded to your case privately -- the methods for conversion tracking are different when using Google Analytics natively through the Google & YouTube App vs Google Tag manager vs manually.
For the product and account issues you saw, it is true we do not support certain types of products, which is a Google-wide policy and not just an app issue https://support.google.com/merchants/answer/6150138