Avaliações (9.350)

Classificação geral
4,6
Número por nível de avaliação
  • 72% das avaliações são de 5 estrelas
  • 12% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 11% das avaliações são de 1 estrelas
29 de janeiro de 2023

Excelente opción para facilitar las ventas de nuestros porductos y servicios, por su alcance y unificación

JCWARE
Equador
4 meses usando o app
Data de edição: 10 de janeiro de 2023

Absolute Garbage! Just look at the last week of 1 star reviews along with the last 30 pages that are 99% 1 star complaints, same reported issues going back almost a year with absolutely no resolve! Shopify is fully aware of (their) Google App's syncing issues, as they stated on the phone in one of my 4 phone calls to them in the past week alone. This is happening to thousands of businesses whose products don't have GTIN's, MPN's and/or are Custom/Made to Order. Shopify Support sent me a screenshot of my editing feed, telling me to mark the items "TRUE" for 'Custom product' which was literally already done in the screenshot they sent! If Shopify cannot provide proper syncing with Google, then what good is it? Google is 'the end all be all' for shop visibility, SEO, and sales...the only "Sales Channel" that really matters. If I can't get immediate assistance with resolve, I'm leaving the platform, as I'm sure will thousands of others experiencing these same issues. SHOPIFY, FIX YOUR DEVELOPMENT PROBLEMS OR FAILURE IS IMMINENT.

Luxe Furniture Inc
Estados Unidos
Mais de 4 anos usando o app
Google LLC deixou uma resposta 18 de janeiro de 2023

Hi there,
I'm William from Shopify support and I want to assist you with the problems that you're reporting here. The GTIN settings are probably one of the most crucial parts of selling online as this adds discoverability to your products but as each case is unique I'll reach out to you privately to discuss your store. Thanks for the feedback around the app and please look out for my email.
William | Marketplaces Support Specialist
Shopify

3 de abril de 2023

I have read dozens of complaints about this app. And it is a shame that the issue wrt the interface with the Content API from Google is yet not resolved. There is quite some documentation on the Content API from Google and seems to me that this issue could have been addressed a while ago. Though not sure why it still is not. As a result all my products are rejected on Google Merchant Center!

CHIIIQ
Países Baixos
Mais de 4 anos usando o app
Google LLC deixou uma resposta 4 de abril de 2023

Hi there,

Brett here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need and that your feedback is heard - I'll be in touch with you via email shortly to discuss this further.

Brett | Shopify

13 de julho de 2023

Use Google extensively and starting to reap rewards from initial effort into setting up advertising accounts and analytics

Transporterama
Reino Unido
3 meses usando o app
30 de março de 2023

I have been using Google Merchant Centre linked to my Shopify store for years and, until recently, it worked ok (with the odd glitch). More recently, however, all my products have expired for no reason, the product pages show that Google feed is not linked with an error message of "Add shipping cost for your product" (even though my shipping options have not changed) and I cannot even link to my existing GMC account through the app. This is not good enough.

Four Season Products
Austrália
Mais de 4 anos usando o app
Google LLC deixou uma resposta 4 de abril de 2023

Hi Four Season Products,
William here from Shopify, I wanted to thank you for taking the time to review the Google channel app. Feedback like yours is essential to resolve any unforeseen issues with our apps and channels. I'm going to send you an email followup to resolve this issue.
William | Marketplaces Support Specialist
Shopify

1 de agosto de 2023

Très simple d'utilisation. L'application s'occupe de tout**************************************************

Hello Shapely - Body Transforming Shapewear
Estados Unidos
3 meses usando o app
22 de agosto de 2022

I've had thousands of my Shopify products in my Google Merchant center successfully for more year or two with no problems. My website is Claimed (green checkmark) and email verified (green checkmark). All the sudden my products are removed, and Shopify says my Merchant Center has been suspended, even though when I log into my Google Merchant Center admin it says I'm a "trusted store" and that there are no issues listed (other than lack of products now). I've also not received any emails notifying me of any problems or any indications as to why my products are suddenly removed. So I disconnected Google from within Shopify and re-connected it and now Shopify says my website is claimed by someone else even though it's successfully claimed by me in the Google Admin (green checkmark). I've contacted Shopify and Google, and have heard from no one with any solution to this. Can someone please help? I just want to get my products back in Google Merchant Center. Thanks! Debbie / Atomic Mobiles

Atomic Mobiles
Estados Unidos
Mais de 4 anos usando o app
Google LLC deixou uma resposta 24 de agosto de 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use Google on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

27 de abril de 2023

I got all my account suspend by google merchant. All my google merchant does not work now and when you talk to support, no one is able to help you on the shopify team. Furthermore, it creates new merchant account on google by itself. I am removing it .

Bebelelo
Canadá
Mais de 4 anos usando o app
Google LLC deixou uma resposta 28 de abril de 2023

Hi there,

Brett here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I understand you've been having some trouble with your Merchant Center account - I'm going to follow up with you over email to open up the lines of communication and see if we can help resolve this issue for you.

Brett | Shopify Support Specialist

18 de dezembro de 2023

So far, so good! Check back in a month

Priyas Palace Unique Boutique
Estados Unidos
3 meses usando o app
5 de agosto de 2023

It was very easy to use in Shopify. I just put in my information when prompted and the application did the rest.
Thank you

Random
Estados Unidos
3 meses usando o app