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The bulk editor is not my favorite. Explanations to fix issues (e.g. gitn or mpn or brand) are not straightforward.
Hi there, my name is Jonathan and I'm a member of Shopify's support team.
Thank you so much for leaving this feedback! We really appreciate it and it helps us to continue developing the Google Shopping app.
I would be happy to provide some clarity on the GTIN or MPN errors you're receiving. I'm going to shoot you a personal e-mail and you can follow up with me sharing those errors.
Talk soon,
Jonathan E. | Shopify Support Guru
I have not had any computer training and have found the terminology difficult to work out. I'm getting there so will be looking forward to having a functioning shop.
Hey there!
Charlotte here from Shopify Support. I would be happy to follow up with you and help you through any errors that you are experiencing. I will send you an email so that we can chat further! Also keep in mind, anytime you need support, you can click on the "Get Support" button in the top right corner of the Google Channel. This will send your request/question directly to our support team.
Charlotte | Shopify
I am not able to understand the google ad create code as it is already created again it's asking to do that...why so?
Hey there!
Charlotte here from Shopify Support. I would be happy to follow up with you and help you through any errors that you are experiencing. I will send you an email so that we can chat further! Also keep in mind, anytime you need support, you can click on the "Get Support" button in the top right corner of the Google Channel. This will send your request/question directly to our support team.
Charlotte | Shopify
Buena
I Like This Application, but I hope that can help my store in Shopify, to get more sales and more traffic and more people visit my store
I'm a beginner. Can't comment anything. I will discover this app. So I can say anything. do you understand
Hi there, my name is Jonathan and I'm a member of Shopify's support team! We really appreciate hearing from you.
I'm going to shoot you an e-mail and see if there is anymore feedback you'd like to provide or if you need any help with the app set-up!
Talk soon,
Jonathan E. | Shopify Support Guru
Thanks for team job. I think googles team have a nice job Every day. Please with covid19 be careful.
Hey there!
Amy here from Shopify, thanks for taking the time to leave us a review. I'm going to send you an email, I would love to hear how things are going so far, and see if you have any questions!
Amy l Shopify
This app isn't working very well it is not reflecting what my Shopify store shows. My shipping delivery days are between 3-5 days, Google shows 11-12 days and is not way to fix it.
Hi there and thanks for taking the time to leave feedback. A few things to double check to ensure we are syncing your shipping settings properly. In the "Settings" tab within the app you will want to make sure "Automatically import shipping settings" is enabled. Then as long as you've configured rates or backup rates (if using a realtime checkout calculator) we can sync it.
Hopefully this helps but if you still need assistance, please feel free to contact us at: https://support.google.com/merchants/contact/shopify_3p_support_app
Google channel didn't really give the right amount of info to convince me to focus on it, it didn't sell me
Hey there,
Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.
Claire l Shopify
extremely hard to connect and terrible customer support from shopify. Indirect responses and no one seems to care its extremely hard to connect
Hi there,
Thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify