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extremely hard to connect and terrible customer support from shopify. Indirect responses and no one seems to care its extremely hard to connect
Hi there,
Thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
I used to publish my product on google. Everyday I expect that my list will be visible on google. I searched on google but did not see any of my items.
it shows everyday that It will take 3 to 5 Business days for all your products to be approved. 5 Business days already gone but I am still waiting that my all items to be approved and publish on google.
Hey there!
Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with products syncing in the Google Channel.
I am also going to send you an email to open up communication incase you have any other questions!
Claire - Shopify
Oh I like Google shopping as it provides items that we can order and have them shipped over to our address. But the thing is it'll help if Google shopping shipping is available to Nauru Post office
Hi there, my name is John and I am a member of Shopify's support team!
I am glad to hear that you're giving the Google Shopping app a try! It's a fantastic way to market your business and grow your customer-base.
I am going to shoot an e-mail your way to make sure you're finding your way through the set-up process okay, so be sure to check your inbox (or junk mail!) for that.
John, Shopify Support
I like that. I was really surprised how easy to get all info and setting together. On my way to list some products.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.
Claire l Shopify
Didn't have to do much. I'm still trying to figure out how some products are violating terms. It would be nice if it was easier to find.
Hi there, I'm Jonathan with Shopify's Support Team! Thank you so much for leaving your review of the Google Shopping app.
I'm glad that you found the set-up easy for the most part! The Google Shopping app is a great tool for stores who would like to market their product(s) across Google's surfaces.
I see that you're having some trouble understanding why some of your products may not have been approved after Google's review. I am going to follow up with you via e-mail with more information on this to hopefully ease that process! Be sure to check both your Inbox and Junk Folder for that.
Jonathan - Shopify Support
My products on The HBCU Alum have been "Pending" for 3 weeks now. A tad disappointed, as I hoped this would have been resolved by now.
I haven't had a chance to use the app yet...after I'm able to see how it works I will update my recommendation.
its okay a little hard to understand how it works not to sure where my adds are going or how to see them on here
I am still working with this app so no opinion yet, but so far it seems pretty streamlined for the most part.
Hi there, my name is Jonathan and I'm a member of Shopify's Support team!
Thank you so much for leaving us a review and sharing your feedback! We really appreciate it, as it helps us make the Google Shopping app better for all of our merchants.
I'm going to follow up with you via e-mail to further discuss your experience with the app and see how the set up process is going for you! Please check your inbox and junk mail folder for that message.
Talk soon,
Jonathan - Shopify Support
I am new to this, but so far it's been alright. I have a store and trying to reach out to the public, and this site was recommended and I trust the name, so I am giving it a try. I am excited that there is a Google App for this type of selling experience.
Hey there!
Amy here from Shopify, I'm glad to hear of your excitement! I would love to hear how things are going so far and gather any feedback you might have. I'll send you an email so we can chat!
Amy l Shopify